Admissions Coordinator

Redstone Recruitment; City of Wyndham; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Hybrid work (2 days WFH)

Job summary

Redstone Recruitment is seeking an experienced Admissions Coordinator to support three established residential aged care services across Melbourne and Geelong. Residential aged care sales experience is ESSENTIAL, with the ability to manage a sales pipeline and convert enquiries into admissions.

You will join an experienced admissions team, working Monday–Friday with two days from home each week and three days on-site across three services.

Qualifications

• Proven residential aged care sales experience is ESSENTIAL.
• Experience in aged care admissions processes and documentation.
• Demonstrated success converting enquiries into admissions.
• Experience working to sales targets and KPIs.

Responsibilities

• Manage admissions pipeline across three services.
• Convert enquiries into admissions and achieve occupancy targets.
• Collaborate with Home Managers and Business Development teams.
• Coordinate with families, residents and referral partners.

Skills

Residential aged care sales

Admissions management

CRM familiarity

Sales targets

Stakeholder relationships

Tools

CRM system

Job description

Admissions Coordinator | Residential Aged Care Sales Experience Essential | $90K–$110K + Super

An exciting opportunity is available for an experienced Admissions Coordinator to join a leading aged care provider, supporting three established residential aged care services across Melbourne and Geelong.

Residential aged care sales experience is ESSENTIAL for this position. This role is specifically suited to an experienced residential aged care sales and admissions professional who understands the aged care customer journey, is confident managing a sales pipeline and has a proven ability to convert enquiries into admissions.

What’s on offer

• $90K–$110K + super + salary packaging, depending on experience
• Monday–Friday
• 2 days working from home each week
• 3 days across established residential aged care services
• Join an experienced Admissions team
• Strong collaboration with Home Managers and Business Development teams
• Established services with strong occupancy
• Opportunity to build meaningful relationships with families, residents and referral partners

About you

You MUST have previous residential aged care sales and/or admissions experience to be considered for this position.

We are looking for someone who has:

• Proven residential aged care sales experience – ESSENTIAL
• Previous experience in aged care admissions, HELF, sales or customer acquisition
• A strong understanding of the residential aged care admissions process
• Demonstrated success managing enquiries and converting leads into admissions
• Experience working to sales targets and KPIs
• Strong referrer, family and stakeholder relationship skills
• Experience with contracting and admissions documentation
• Strong CRM and administrative capability
• A proactive, commercially minded and customer-focused approach
• The ability to work confidently across multiple residential aged care services

Please note: Candidates without previous residential aged care sales/admissions experience will not be considered for this position.

If you are an experienced Residential Aged Care Admissions Coordinator, Admissions Officer or Aged Care Sales professional looking for your next opportunity, we would welcome your application.