Administrator, Systems

Yarra Trams; City of Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

Yarra Trams is seeking an Administrator, Systems to join the Infrastructure team on a 6-month fixed-term contract. The role focuses on turning complex data into insights, improving processes, and supporting critical operational systems.

You will work across BI tools like Power BI and Tableau, SQL Server, Azure Data Platform, and Maximo, delivering reports, governance, and analytics for stakeholders across Melbourne.

Qualifications

• University degree or equivalent experience in IT, engineering or related field.
• ITIL and BI reporting certifications are desirable.
• Power BI and Tableau report-building experience required.

Responsibilities

• Maintain and enhance BI tools (Power BI, Tableau).
• Develop reports and dashboards to support decisions.
• Monitor data platforms and governance processes.
• Support Maximo system functionality and data quality.
• Analyze data across multiple sources and ensure QA.
• Create analytical frameworks and visualisations.
• Provide training and stakeholder support.

Skills

Power BI

Tableau

SQL Server

Azure Data Platform

Maximo

ArcGIS

Smartsheet

Data governance

Data analysis

DevOps practices

ITIL certification

Power BI certification

Purview / Unity Catalog

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft Purview

Unity Catalog

Azure DevOps

Job description

At Yarra Trams, we connect Melbourne's communities by delivering safe, reliable and world-class public transport services. We are seeking a motivated and analytical Administrator, Systems to join our Infrastructure team on a 6-month fixed-term contract.

This is an excellent opportunity for a systems and data professional who enjoys turning complex information into meaningful insights, improving business processes, and supporting critical operational systems. You will work across a range of technologies and stakeholders, helping to optimise reporting, data governance, system performance, and business intelligence capabilities.

In this role, you will:

• Maintain and enhance business intelligence tools, including Power BI and Tableau.
• Develop reports, dashboards and self-service reporting solutions to support business decision-making.
• Monitor and manage data platforms and data governance processes.
• Support and improve Maximo system functionality, data quality and user adoption.
• Conduct data analysis, validation and quality assurance activities across multiple data sources.
• Create, maintain and improve analytical frameworks, reports and visualisations.
• Monitor and report on key business performance indicators and franchise reporting obligations.
• Provide technical and data support to Infrastructure stakeholders.
• Develop training materials and deliver user training sessions for business users.
• Coordinate and manage service requests through established service management processes.
• Collaborate with internal teams and external stakeholders to identify opportunities for process, system and reporting improvements.
• Contribute to system architecture planning, technology roadmaps and continuous improvement initiatives.
• Support business planning activities through analysis of operational, economic and industry trends.

This role offers the opportunity to work with a broad range of technologies including Power BI, Tableau, SQL Server, Azure Data Platform, Maximo, ArcGIS and Smartsheet, while partnering with stakeholders across the business to deliver data-driven outcomes.

About you

You are a curious and solutions-focused professional with strong analytical skills and a passion for systems, data and continuous improvement. You can confidently work with large and complex datasets, communicate insights to a wide range of audiences, and build strong relationships with both technical and non-technical stakeholders.

To be successful in this role, you will bring:

Qualifications and Certifications

• Tertiary qualifications in Information Technology, Engineering or a related discipline, or equivalent demonstrated experience.
• ITIL certification.
• Power BI certification.

Skills and Experience

• Proven experience developing reports and dashboards using Power BI, Tableau and/or Business Objects.
• Experience supporting and improving enterprise systems, ideally including Maximo.
• Strong understanding of Microsoft technologies, including SQL Server and Azure Data Platform.
• Experience managing data catalogues, data governance processes and access permissions using tools such as Microsoft Purview or Unity Catalog.
• Knowledge of data warehousing and business intelligence methodologies, including Kimball principles.
• Experience conducting analysis of complex and business-critical data and reporting.
• Strong problem-solving and analytical capabilities with excellent attention to detail.
• Ability to communicate data insights and recommendations clearly to diverse stakeholder groups.
• Experience working within ITIL and DevOps environments, preferably using Azure DevOps.
• A collaborative and customer-focused approach, with a commitment to continuous improvement.

About Yarra Trams

Yarra Trams is proudly operated by Yarra Journey Makers, a joint venture between Transdev Australia and John Holland. We work with the Department of Transport and Planning, alongside its transport agencies and operators to provide a fully integrated, sustainable transport service for the people of Melbourne.

We're all Journey Makers, connecting people and communities across Melbourne. We're committed to caring for each other, our passengers, and the communities we serve. Our Diversity & Inclusion Strategy is a key pillar and as an equal opportunity employer, we value diversity and encourage candidates of all ages, those with disabilities, and people of Aboriginal and Torres Strait Islander heritage to apply.

Please note, our selection process includes pre-employment checks, such as a police check and a medical assessment. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs).