Administrative Support Officer, Metro, Grade 3/4

NSW State Emergency Service; Sydney; Hybrid; AUD 87,000 - 95,000; Part time

Benefits offered by this job

35‑hour fortnight

Hybrid work environment

Fitness Passport

Counselling support via MAP

Job summary

The NSW State Emergency Service is seeking an Administrative Support Officer for the Rhodes office with hybrid flexibility. The role covers finance, procurement, assets and general administration, supporting almost 5,000 NSW SES volunteers in the Sydney area.

It is a hands-on, varied position in a volunteer-based agency focused on community safety during floods, storms and tsunamis. You will join a team of four and assist with data management, customer service and operational tasks while

Qualifications

• Experience in finance administration or accounts payable is preferred.
• Strong customer service focus with professional communication.
• Organised, detailed, and able to manage data, records and assets.
• Experience following established processes and using SAP is beneficial.

Responsibilities

• Support finance, procurement, assets and equipment administration.
• Provide practical admin support across multiple priorities.
• Assist volunteers, staff and stakeholders with timely information.
• Coordinate data, records and equipment registers and maintain accuracy.

Skills

Finance administration

Customer service

Data & records management

Equipment/assets administration

Tools

SAP

Job description

Administrative Support Officer, Metro, Grade 3/4

12h ago , from NSW State Emergency Service

Job no: 494051
Work type: Temporary - Part Time
Location: Rhodes
Categories: Emergency Services

Administrative Support Officer, Metro, Grade 3/4, Rhodes

• 5 days fortnight commencing 11 January 2027 (may be flexible) to 30 June 2027 with the possibility of becoming ongoing and full-time
• Enjoy finance, procurement and keeping things organised? Join a great team at our Rhodes office in a varied, hands‑on role where you’ll solve problems and help keep things running smoothly
• Work in a volunteer‑based agency supporting communities of NSW
• Location: Rhodes with hybrid flexibility

About the opportunity

The Administrative Support Officer works within a team of 4 supporting almost 5,000 NSW SES volunteers in the Sydney Metropolitan area helping them support their local communities in times of Floods, Storms and Tsunamis.

This is a varied and hands‑on role, providing support across finance, procurement, assets and equipment, customer service and general administration. You’ll work across a range of activities and priorities, providing practical support that helps our teams and volunteers deliver important services to the community.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer‑based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well‑trained in the wide variety of roles they perform.

With over 11,000 volunteers and 550 staff, we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you

To be successful in this role you will:

• Preferably, have some experience or exposure to finance administration or accounts payable, including invoices, purchase orders, reconciliations and maintaining accurate records.
• Have a strong customer service focus, with the ability to communicate professionally and provide timely support to volunteers, staff and other stakeholders.
• Be organised, adaptable and detail focused, with experience providing administrative and operational support, including data and records management, equipment/asset registers and coordinating competing priorities.
• Work well as part of a busy, service‑focused team, with the ability to follow established processes, use initiative and adapt to changing priorities. Experience using SAP would be beneficial.
• As an emergency service, we provide support to our volunteers during sever weather situations and are required to be available to do overtime if and when required.

What we can offer you

• You will enjoy a 35-hour fortnight, with the potential for flexible work arrangements.
• You can enjoy a hybrid work environment, time in the office and time working from home.
• Attractive salary range of $87,199.00 to $95,482.00 plus 12% superannuation and leave loading + field allowance (pro rata)
• Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities and you can be an important part of our work.
• We have attractive leave entitlements including parental, sick, flex and recreation leave.
• We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
• Fitness Passport
• Member Assist Program for free confidential counselling support
• Immunisation program.

You Belong Here

• We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
• We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
• If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace. If you feel you may require an adjustment during the recruitment process, please contact ***********@ses.nsw.gov.au for confidential advice on options.

Interviews will be aimed to be schedule mid‑November

Targeted Questions

1. NSW SES volunteers often meet on weeknights and may require a timely response to questions or issues the following working day. Tell us about a time you responded to an urgent stakeholder request. How did you ensure you understood their needs and provided accurate information promptly?

2.This role involves competing priorities and detailed administrative work. Tell us about a time you managed multiple deadlines. How did you prioritise your work, maintain accuracy and manage any potential delays?

Want to know more?

If you want to know more about this opportunity, please contact Teresa Artese, Manager Business Services Metro Zone on 02 4247 7***.

The role description is availablehere.

Considering a role in a Regional or Wollongong area?

The Welcome Experience is a free NSW Government service designed to support essential workers and their families who are considering a location change for work or who are relocating to regional NSW for work. Support can include assistance with finding housing, access to health care schooling and childcare, helping partners connect with employment opportunities, and providing connection and information about local communities and services. If you are considering a role at the NSW SES (either a regional or Wollongong Headquarters’ role), the Welcome Experience is available to you.

To learn more about The Welcome Experience and check your eligibility, please visit The Welcome Experience | NSW Government.

Talent Pool

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available over the next 18 months.Further information here

Applications close:11.55pm, Wednesday 28 October 2026