Administrative Support Officer

ACT Health; Canberra; On-site; AUD 79,000 - 84,000; Full time

Benefits offered by this job

Salary packaging

Employee Assistance Program

Onsite cafes

Job summary

ACT Health is seeking an Administrative Support Officer to join the CHIC Administration team at The University of Canberra Hospital. The role covers reception, customer service and general administrative duties in a busy hospital setting.

You will support patients, clinicians and healthcare services, working with a multidisciplinary team to keep operations running smoothly. Applicants should have strong communication and organisational skills, a positive attitude, and a commitment to helping

Qualifications

• Experience in reception or administrative support settings.
• Strong communication and organisational skills are essential.
• Ability to learn new systems and processes quickly.

Responsibilities

• Provide reception and frontline administrative support to patients and staff.
• Assist clinicians and administration across the CHIC Administration team.
• Deliver high-quality customer service and coordinate administrative tasks.

Skills

Reception experience

Customer service

Organisational skills

Communication skills

Job description

Employment Type: Full Time, Permanent
Classification: Administrative Service Officer Level 3 (PN 30825)
Salary: $78,755.00 - $84.284.00 (Plus 12.5% Super)
Location: The University of Canberra Hospital
Section: CHIC Administration
Closing Date: 3rd December 2026

What can we offer you:

Competitive pay rates and excellent working conditions within a tertiary hospital.

Salary Packaging with many options that provide full fringe benefits tax concessions.

Flexible working conditions.

Access to Employee Assistance Program.

Access to onsite Physiotherapists.

Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

Do you enjoy helping people and keeping things running smoothly behind the scenes?

Join the Community Health & Integrated Care Administration team as an Administrative Support Officer and play an important role in supporting patients, clinicians and healthcare services across Canberra. This is a fantastic opportunity for someone looking to build their administration career in a supportive healthcare environment. The role includes reception, customer service and general administrative duties while working closely with a multidisciplinary team.

We're looking for someone with strong communication and organisational skills, a positive attitude, and a genuine commitment to helping others. You'll enjoy working with people, take pride in delivering excellent customer service, and be comfortable learning new systems and processes. Whether you're starting your career or looking to grow your administration experience, we'd love to hear from you

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‑based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

If you would like further information regarding this opportunity, please contact Haider Rana at 02 5124 8*** OR Mukul Wakchaure on (02) 5124 0*** or at ***************@act.gov.au