Administrative Officer- Client Services & Training

Women's Safety Services SA; South Australia; On-site; AUD 74,000 - 86,000; Full time

Job summary

A leading support services provider in South Australia seeks an Administrative Officer for Client Services and Training. This full-time position requires strong organizational and administrative skills to assist clients and manage training support. The role offers an annual salary starting from $76,376 and various benefits including wellbeing days and flexible hours.

Benefits

Salary Packaging Options

Flexible working hours

Career Development Opportunities

Generous leave entitlements

Qualifications

• High level of initiative and attention to detail required.
• Experience in providing reception and administration services preferred.
• Strong administration skills needed.

Responsibilities

• Act as first point of contact for visitors.
• Process telephone and email inquiries.
• Oversee training calendar and bookings.

Skills

Attention to detail

Organizational skills

Communication

Education

Qualifications in business administration

Job description

Women’s Safety Services SA (WSSSA) is a leading provider of support services for women and children experiencing domestic & family violence. Our organisation shares a vision for a society where women and their children live safely and thrive in communities free from all forms of violence. Our staff have passion, courage, and resilience that nurture and support life-changing outcomes for clients.

THE ROLE

The Administrative Officer - Client Services and Training will act as a first point of contact for visitors to WSSSA Head office, as well as process incoming telephone and email inquiries from clients of the service, and other external stakeholders.

The role will also provide support to the WSSSA Training function, overseeing the training calendar, bookings and training records.

This is a full time position 1.0 FTE

About You

To succeed in this exciting and busy role you will need a high level of initiative and attention to detail, as well as:

• Qualifications in business administration and/or experience and skills commensurate with the position;
• Experience in providing reception and administration services, preferably in the community services sector;
• Previous administrative experience within a training function would be desirable;
• Strong administration skills, and a high level of attention to detail;
• Highly organised, including the ability to manage competing priorities and work to deadlines;
• Knowledge and awareness of the particular needs to women and children affected by domestic and family violence, and a demonstrated empathy for those from diverse backgrounds;
• A current full drivers licence, and be eligible for, or hold a DHS Working with Children Check and National Police Clearance.

WHY CHOOSE WOMEN’S SAFETY SERVICES SA?

We are proud to offer the following benefits to our valued staff:

• Level 3 SCHADS Award - Annual salary from $76,376 FTE
• Generous above award Enterprise Agreement entitlements: Including
• 5 Wellbeing days
• 6 weeks paid parental leave
• Paid Domestic & Family Violence Leave
• First Nations Ceremonial, and Cultural leave
• Salary Packaging Options: up to $15,900 tax free and other incentives available
• Commitment to work life balance: flexible hours/ ways of working
• Career Development Opportunities: promotion opportunities, on the job and in-house training.
• Women’s led organisation: client-centered, strengths based, diverse, trauma-informed, supportive and responsive
• Specialist Trauma-informed Employee Assistance Program

How To Apply

Applications must include your resume and a cover letter, addressing the person specification within the position description.

Inquires can be emailed to [e-mail]

APPLICATIONS CLOSE: 5 October 2025

WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.

Persons of Australian Aboriginal or Torres Strait Islander descent, who have the appropriate background and skills but do not have the essential qualification will be entitled to apply for any roles requiring a qualifications in Social Work within Women's Safety Services SA (WSSSA).