Administrative Coordinator

Your Go-to Guys Trade Services Pty Ltd; City of Brisbane; On-site; AUD 48,000; Full time

Job summary

A growing trade services company in Brisbane is seeking a motivated Administrator to support day-to-day operations. You will coordinate schedules, maintain records, and communicate with clients and suppliers. Ideal candidates have strong communication skills and prior administrative experience, with full Australian working rights. This is a full-time position offering an annual salary of $48,000 plus bonuses and a supportive work environment.

Benefits

Salary of $48,000 + super + quarterly bonuses

Career progression opportunities

Training and onboarding in systems

Qualifications

• Full Australian working rights.
• Minimum 1-2 years in administration or customer service roles.

Responsibilities

• Communicate with clients, suppliers, and sub-contractors.
• Coordinate scheduling and technician allocation.
• Maintain records, reports, and job notes in the system.
• Provide administrative support to the Manager.

Skills

Strong communication skills

Attention to detail

Organised working style

Positive attitude

Tools

Job management software experience

Job description

Your Go-To Guys Trade Services is a fast-growing air conditioning and electrical business with a long-term vision to expand across all trades. Based in Upper Mount Gravatt, we pride ourselves on being reliable, approachable, and committed to building strong, long-term client relationships.

We're still in the early stages of growth and operate as a small, close-knit team where everyone's contribution makes a real difference. If you enjoy being part of a supportive environment and growing alongside the business, this role could be a great fit.

The Role

We're looking for a motivated and detail-oriented Administrator to support our day-to-day operations on a full-time basis.

This role is perfect for someone who enjoys working with people while also taking pride in keeping systems accurate and organised. You'll be the friendly point of contact for clients, tenants, suppliers, and sub-contractors, while ensuring jobs are scheduled correctly, records are maintained to a high standard, and processes run smoothly to support the Manager and Operations team.

Key Responsibilities

• Communicate warmly and professionally with clients, suppliers, and sub-contractors.
• Coordinate scheduling and technician allocation using our job management software.
• Raise and track quotes, work orders, purchase orders, and stock accurately.
• Maintain precise records, reports, and job notes in the system.
• Send booking confirmations, reminders, and service follow-ups.
• Provide ongoing administrative and process support to the Manager and Operations team.

What We're Looking For

Required:

• Strong communication skills with a friendly, professional approach.
• Excellent attention to detail with a structured, organised way of working.
• Ability to follow processes carefully and maintain accuracy under pressure.
• Positive, team-first attitude.
• Someone who values both consistency and high standards, and can adapt when things get busy.
• Full Australian working rights.

Preferred:

• Previous experience in administration, scheduling, or customer service.
• Minimum 1-2 years of experience in administration, scheduling, or customer service roles.
• Familiarity with job management software (SimPRO experience highly regarded).
• Experience in a trade services or field-based operations environment.

What's on Offer

• Full-time role with an annual salary of $48,000 + super + quarterly bonuses.
• Supportive, close-knit team environment where you'll feel valued.
• Training and onboarding in our systems and processes.
• Career progression opportunities into a management role as the business grows.
• Be part of a premium, growing trade services brand that values quality, accuracy, and strong relationships.

If you're a detail-oriented administrator who enjoys supporting others, communicating with clients, and ensuring everything runs smoothly, we'd love to hear from you.

Apply now or reach out for a confidential chat.