Administrative Assistant

Strata Unit Underwriters (SUU); North Sydney Council; On-site; AUD 50,000 - 65,000; Full time

Job summary

Strata Unit Underwriters (SUU) in North Sydney Council is seeking an Administrative Assistant to join their growing team. This role will transition into a Junior Underwriter, providing an ideal opportunity for career growth within the insurance industry. Responsibilities include handling client inquiries, supporting the underwriting process, and managing administrative tasks. Candidates should have strong analytical skills and experience with Microsoft Office and CRM software. SUU promotes a flexible and inclusive work environment.

Qualifications

• Experience in the insurance industry and understanding of underwriting.
• Ability to handle administrative tasks accurately and quickly.

Responsibilities

• Handle tasks in the team inbox and prioritize appropriately.
• Respond to client inquiries and relay messages.
• Answer incoming calls and emails professionally.
• Assist with tasks to expedite the underwriting process.
• Support the Underwriting Team with new business and renewals.

Skills

Analytical skills

Attention to detail

Sales-oriented mindset

Tools

Microsoft Office Suite (Word, PowerPoint, Excel)

CRM software

Job description

SUU has been a proud leader within the Australian strata community for 20 years. Delivering peace of mind to the strata community through market leading strata insurance products, exceptional customer experiences and a long-held focus on the digital future, SUU is passionate about strata communities throughout all regions of Australia.

Are you passionate about the insurance industry and thrive on analysing risks? We're seeking an Administrative Assistant to join our growing team. With the training and support of the team around you, this role will eventually transition into becoming a Junior Underwriter, where you will be commercially astute in assisting in the evaluation and underwriting of strata risk, management of underwriting platforms and general underwriting queries. This is an ideal opportunity for someone who would like to grow their career as an Underwriter, and beyond!

But first and foremost, we are looking for someone who can carry out the below responsibilities:

• Handling and prioritising tasks in the team inbox.
• Respond to Client Inquiries and relay messages to appropriate Team Members promptly.
• Answer incoming calls, emails and correspondence promptly and professionally to provide exceptional service to clients.
• Assist with completing tasks to expedite the underwriting process.
• Assisting the Underwriting Team with new business, renewals and general policy maintenance.

We are looking for someone who has perhaps worked in the insurance industry and has an understanding of underwriting and would like to grow their career and challenge themselves in this field. This position would suit someone who has strong analytical skills, attention to detail, and a sales orientated mindset.

Additionally, the following experience would be highly advantageous:

• Ability to combine speed and accuracy in administrative tasks.
• Experience in use of Microsoft Suites (Word, PowerPoint and Excel) and CRM software.
• Understands intermediated general insurance and how it works would be beneficial.

We are committed to creating a flexible and inclusive work environment that supports all our People to reach their potential. Where possible, we will make every effort to accommodate flexible working practices. Talk to us about how this role could be flexible for you.

Any offer of employment is dependent upon the satisfactory completion of background checks by AUB Group or by an external third-party on our behalf.

SUU and AUB Group welcomes all people regardless of ethnicity, faith, sexual orientation, and gender identity, and we are dedicated to providing a workplace environment that supports and values diversity, inclusion and equality.