Administrative Assistant

The Royal Melbourne Hospital; City of Melbourne; On-site; AUD 50,000 - 65,000; Part time

Job summary

A leading public healthcare provider in Melbourne is looking for a passionate Administrative Assistant in the Respiratory and Sleep Medicine department. The role includes managing outpatient referrals, scheduling appointments, and assisting with front desk duties. Candidates should have acute hospital experience and strong communication skills. This is a part-time position with ongoing training opportunities and a supportive work culture.

Benefits

Career growth opportunities

Health & Wellbeing programs

Salary packaging

On-site car parking

Qualifications

• Acute hospital experience is required.
• Passion for continued professional development is essential.
• Ability to work both autonomously and as part of a team.

Responsibilities

• Manage outpatient referrals from beginning to end.
• Schedule appointments and manage waitlists.
• Provide front desk reception duties.

Skills

Effective communication skills

Collaborative working style

Autonomous work capability

Job description

Overview

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Administrative Assistant - Respiratory and Sleep Medicine

• Part Time Ongoing Position
• 64 hours per fortnight
• End to end administrative management of outpatient referrals

We are a team committed to working with all stakeholders to ensure effective and efficient delivery of services to a diverse population of patients. The Respiratory and Sleep Medicine Department administrative team enjoys a collaborative working environment where staff enjoy a great place to work and where the department meets patient expectations as a great place to receive care.

Your New Role

The Respiratory and Sleep Medicine department is seeking an Administrative Assistant. Reporting to the Administrative Team Leader, the Administrative Assistant is a key member of the customer service team and is responsible for the end-to-end administrative management of the patient\u2019s outpatient episode of care, including but not limited to

• Referral management
• Appointment scheduling
• Waitlist management and auditing
• Phone, online and health hub enquiries
• Front desk reception duties

About You

• You have acute hospital experience with a collaborative working style
• You like to work autonomously and as part of a team
• You have effective communication skills and a passion for continued professional development.

Benefits

• Be part of a supportive and values-driven workplace culture
• Career growth opportunities, ongoing training, and professional development
• Access to Health & Wellbeing programs including Fitness Passport, Employee Assistance Program (EAP), and Staff Peer Support
• Salary packaging, on-site car parking, and great public transport access

To view the full position description please click here

Interested?

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.