Administration Team Leader

Eastern Health; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging through Maxxia

Flexible working arrangements

Leave purchasing options

Employee discounts on health insurance

Job summary

Eastern Health in Melbourne’s eastern suburbs is seeking an experienced administrative leader to head the Aged Care Assessment (ACA) Administration Team. This permanent full-time role involves mentoring staff, supervising day-to-day operations and ensuring compliant, customer-focused processes that support ACA services.

The position offers salary packaging through Maxxia, opportunities for career progression, and a supportive, values-led workplace within a large public health service.

Qualifications

• Demonstrated experience in admin leadership and management.
• Demonstrated capacity to function independently.
• Advanced administrative, computer and customer service skills.
• Demonstrated highly developed organisational and time management skills.
• Demonstrated high standard of interpersonal, verbal and written communication skills.
• Demonstrated understanding of aged care systems.

Responsibilities

• Lead ACA Administration Team and oversee day-to-day operations.
• Drive excellence in service delivery and ensure compliant processes.
• Support, mentor and develop a high-performing team.

Skills

Admin leadership

Independent work

Advanced admin skills

Time management

Interpersonal communication

Aged care systems

Job description

Eastern Health has services across the largest geographical area of any metropolitan health service in Victoria.

We provide a range of emergency, surgical, medical and general healthcare services to people and communities that are diverse in culture, age, socio-economic status and healthcare needs.

Administration Team Leader - Aged Care Assessment

• Permanent Full Time | Monthly ADO | Salary packaging through Maxxia
• Wantirna | Lovely cafes and walking trails nearby | Close freeway access
• Admin Team Leader opportunity within the Aged Care Assessment Team

Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.

About the role

We are seeking an experienced and highly motivated administrative professional to lead our Aged Care Assessment (ACA) Administration Team. In this pivotal role, you will provide expert administrative leadership, oversee the day-to-day operations of the administrative team and drive excellence in service delivery. You will support, mentor, and develop a high-performing team while ensuring efficient, compliant, and customer-focused administrative processes that contribute to the success of the ACA service.

What you’ll bring

• Demonstrated experience in admin leadership and management
• Demonstrated capacity to function independently
• Advanced administrative, computer and customer service skills
• Demonstrated highly developed organisational and time management skills
• Demonstrated high standard of interpersonal, verbal and written communication skills
• Demonstrated understanding of aged care systems

What we offer

Being part of Eastern Health means belonging to a welcoming team of healthcare experts. We offer a range of benefits including:

• Investment in your career through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways.
• Work-life balance with flexible working arrangements, study and professional development leave, and leave purchasing options.
• Wellbeing support through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.
• Financial incentives to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.

You must be eligible to work in Australia. Applications are reviewed as they are received, so we encourage early applications as the advertisement may close prior to the closing date.

Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.

Our commitments

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible.

Job Posting End Date: 23/10/26

Our Values in Action

Respect for all | Safe and welcoming | Partnering in care | Innovate, learn and lead