Administration & Operations Manager

AM Retail Services; City of Melbourne; On-site; AUD 85,000 - 95,000; Full time

Job summary

A leading provider of facilities management services in Melbourne seeks an experienced Administration & Operations Manager. This full-time role is pivotal in overseeing office operations, managing administrative functions, and enhancing team efficiency. Candidates should possess a diploma in Business Administration and leadership experience. This position offers a competitive salary and a collaborative work environment.

Benefits

Competitive salary package

Growing business with clear career pathway

Supportive and collaborative work environment

Qualifications

• At least 1 year of experience in an administrative or operations management role.
• Effective communication and interpersonal skills.
• Strong leadership and team management abilities.

Responsibilities

• Oversee daily office operations and ensure smooth workflow across departments.
• Develop and implement administrative procedures to improve efficiency and consistency.
• Liaise with clients, government agencies, and contractors to resolve operational issues.

Skills

Leadership

Organization

Communication

Problem-solving

Multitasking

Education

Diploma in Business Administration or Management

Tools

Microsoft Office Suite

Job description

Administration & Operations Manager

Location: Campbellfield, Australia. Sector: Admin & Secretarial. Salary: $85,000.00 to $95,000.00 per annum.

The Administration & Operations Manager role is a key leadership position responsible for overseeing daily office operations, managing administrative functions, and optimizing processes to enhance team efficiency. This full-time role involves coordinating schedules, supporting senior management, and ensuring seamless communication across departments to maintain a productive work environment.

Benefits include:

• Competitive salary package
• Growing business with clear career pathway
• Supportive and collaborative work environment

Task and responsibilities:

• Oversee daily office operations and ensure smooth workflow across departments.
• Develop and implement administrative procedures to improve efficiency and consistency.
• Plan and manage daily service operations across multiple service contracts.
• Prepare budgets and tenders, monitor expenditure to maintain profitability and cost efficiency.
• Lead staff recruitment, training, rostering, and performance management to ensure compliance with service standards.
• Facilitate effective communication between departments to support business objectives.
• Drive continuous improvement initiatives to enhance service quality and client satisfaction.
• Liaise with clients, government agencies, and contractors to sell/promote services, negotiate service agreements, and resolve operational issues.
• Oversee workplace health & safety, quality standards (ISO), and compliance programs.

Qualification and experience:

• Diploma (or higher) in Business Administration, Management, or a related field.
• At least 1 year of experience in an administrative or operations management role.
• Strong leadership and team management abilities.
• Excellent organizational and time-management skills.
• Proficient in Microsoft Office Suite and office management software.
• Effective communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Problem-solving skills with a proactive approach to process improvement.

About the Company

AM Retail Services Pty Ltd is a leading provider of commercial cleaning, gardening, and maintenance services across Melbourne, Victoria, and New South Wales. Operating from our base in Campbellfield, we deliver high-quality, reliable, and cost-effective solutions to a diverse range of clients, including offices, retail spaces, and industrial facilities. With a strong commitment to customer satisfaction and operational excellence, AM Retail Services is seeking a dedicated professional to join our team and support our continued growth.

Salary: $85,000 - $95,000 per annum.

Job Published: 30-09-2025

Job Expiry: 30-10-2025