Administration Officer - Waste

GLENORCHY CITY COUNCIL; City of Glenorchy; On-site; AUD 68,000 - 83,000; Full time

Benefits offered by this job

9-day fortnight

Flexible working

Superannuation 15%

Career development

EAP access

Job summary

Glenorchy City Council is seeking a motivated and customer-focused Waste Administration Officer to support Waste Services programs, including Waste, Recycling, FOGO and Public Litter services. You will provide high-quality administrative support, customer service, and data management to help deliver the Waste Management Strategy.

Reporting to the Waste Services Coordinator, you will handle records, information systems, and stakeholder liaison while contributing to environmental sustainability

Qualifications

• Certificate III or IV in Business Administration or equivalent experience.
• Knowledge of Local Government administration and waste management functions.
• Excellent time management and organisational skills.
• Demonstrated ability to work in a small, collaborative team.
• Strong written and verbal communication with diverse customers and stakeholders.
• High-level proficiency in Microsoft Office applications.
• Experience using electronic records management systems and enterprise software such as TechnologyOne.

Responsibilities

• Provide administrative support for the operations of Council's Waste Services program.
• Maintain accurate records, documentation, and computerised waste service databases.
• Administer and manage Waste Services information systems and electronic records.
• Respond to customer enquiries relating to waste, recycling, FOGO, and public litter services.
• Assist in the management of kerbside recycling, refuse, and FOGO collection services.
• Liaise with Planning and Building team regarding development applications, new dwellings, and occupancy notifications.
• Liaise with Rates team regarding waste service charges and amendments.
• Support promotion of waste minimisation and recycling initiatives.
• Assist with kerbside waste audits, onsite inspections, investigations and FOGO exemptions.

Skills

Time management

Communication

Teamwork

Customer service

MS Office

Education

Certificate III/IV in Business Administration

Tools

TechnologyOne

Electronic records management systems

Job description

Council is seeking a motivated and customer-focused Waste Administration Officer to join our team. This role is integral to the delivery of Council's Waste Services programs, including Waste, Recycling, FOGO (Food Organics and Garden Organics), and Public Litter services.

As part of Council's commitment to waste minimisation and increasing recycling rates within the community, you will provide high-quality administrative support, customer service, and coordination assistance to help achieve the objectives of Council's Waste Management Strategy.

About The Role

Reporting to the Waste Services Coordinator, you will support the efficient delivery of waste management services through a combination of administration, customer service, data management, and stakeholder liaison activities. This diverse role offers the opportunity to contribute to environmental sustainability initiatives while providing valuable support to the community.

Key Responsibilities

• Provide administrative support for the operations of Council's Waste Services program.
• Maintain accurate records, documentation, and computerised waste service databases.
• Administer and manage Waste Services information systems and electronic records.
• Respond to customer enquiries relating to waste, recycling, FOGO, and public litter services.
• Assist in the management of kerbside recycling, refuse, and FOGO collection services.
• Liaise with Council's Planning and Building team regarding development applications, new dwelling approvals, and occupancy notifications.
• Liaise with the Rates team regarding waste service charges, including supplementary and amended charges.
• Support the promotion of waste minimisation and recycling initiatives across the community.
• Assist the Waste Services Coordinator with kerbside waste audits, onsite inspections, investigations, and FOGO exemption assessments.

What You’ll Bring

• Certificate III or IV in Business Administration, or equivalent experience within a relevant administrative or professional office environment.
• Knowledge of Local Government administration and waste management functions.
• Excellent time management and organisational skills, with the ability to prioritise workloads and meet deadlines.
• Demonstrated ability to work effectively as part of a small and collaborative team.
• Strong written and verbal communication skills, with the ability to engage positively with a diverse range of customers and stakeholders.
• High-level proficiency in Microsoft Office applications.
• Experience using electronic records management systems and enterprise software, including TechnologyOne or similar systems.

Position Details

• Full-time, 76 hours per fortnight
• Annual salary- $75,469.10

What’s In It For You

• Glenorchy City Council is an Employer of Choice with a positive workplace culture and a genuine commitment to diversity and inclusion
• 9-day fortnight (RDO) and flexible working arrangements
• 15% Superannuation
• be part of a motivated team that supports one another, values innovation, celebrates success and enjoys having a bit of fun along the way ongoing training and career development opportunities
• access to a range of employee wellbeing initiatives including EAP
• Glenorchy City Council's Enterprise Agreement 2025

Council is committed to building a diverse and inclusive workforce that reflects the community we serve. We are also committed to the safety and wellbeing of children and young people and have zero tolerance to child abuse and harm. Read our Safeguarding Children and Young People Policy.

Applications close at 8pm on Sunday, 27 September 2026