Administration Officer - Transport & Drainage Planning

Toowoomba Regional Council; Toowoomba Regional; On-site; AUD 82,000 - 88,000; Full time

Benefits offered by this job

Private health insurance discounts

Fitness Passport Program

Employee Assistance Program

Professional development opportunities

Car parking provided

Job summary

Toowoomba Regional Council is seeking an Administration Officer to support the Transport & Drainage Planning team in the Toowoomba CBD. This role focuses on delivering high-quality customer service and broad administrative tasks to keep traffic-related services running smoothly.

Key duties include handling works on road permits, road signage and line marking, and prioritising customer requests. A Year 12 education or equivalent experience is required, with a Certificate III in Business

Qualifications

• High level administrative support experience
• Ability to prioritise and respond to traffic related customer requests
• Understanding of council administrative processes

Responsibilities

• Provide high level administrative support to Transport & Drainage Planning team
• Assist with prioritising and responding to traffic-related customer requests such as works on road permits, letters of no objection, temporary road closures, road signage and line marking

Skills

Customer service

Administrative skills

Traffic related requests handling

Education

Year 12 education

Certificate III in Business Administration desirable

Job description

Administration Officer - Transport & Drainage Planning

ARE YOU AN ADMINISTRATION PROFESSIONAL INTERESTED IN LOCAL GOVERNMENT?

About the position

Working under general supervision, this position carries out a wide variety of activities requiring the application of a high level of customer service and administrative skills.

Provide high level administrative support to the Transport & Drainage Planning team by assisting with prioritising and responding to traffic related customer requests including but not limited to, Works on Road permits, Letters Of No Objection to road use activities, temporary road closures, road signage and line marking.

About the team

The Transport and Drainage Planning Branch (TDP) forms part of the Infrastructure Services Group (ISG) and is committed to ensuring that Toowoomba Region’s infrastructure networks and assets are developed and managed in a coordinated and integrated manner and that Toowoomba Region has well-planned, safe and functional transportation and drainage systems.

TDP is made up of six sections: Asset Management, Drainage Planning, Transport Planning, Design and Survey, Road Operations and Aerodrome Operations.

Why choose us?

• Permanent full time position based in the Toowoomba CBD (Carparking provided).
• $82,147.09 - $88,357.17 gross per annum.
• Plus 17.5% annual leave loading and up to 12.65% superannuation.
• Corporate discounts on selected private health insurance.
• Active social club – Toowoomba Regional Council (TRC) Employee’s Association.
• Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one single membership.
• Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
• A range of progressive health and wellbeing services.
• Professional development and learning opportunities.

What you'll bring

• Year 12 education OR a combination of experience, qualification, and competence, which enables you to perform all duties of the position.
• Demonstrated relevant experience in a similar field.
• Certificate III in Business Administration is desirable, but not mandatory.
• Understanding of and commitment to Council’s Organisational Value and Behaviour of Teamwork.

The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

PLEASE NOTE: Your application may not be considered if you do not follow the instructions outlined above.

Visit our website www.tr.qld.gov.au/jobs for information on how to apply for jobs at Toowoomba Regional Council. Applicants are encouraged to apply online.

For further information

Please contact Malik Ahmed - Principal Traffic & Infrastructure Technology Systems on (07) 4688 6*** within business hours.

The closing date for applications is at 11.59pm, Sunday 22 November 2026.

About Council

The Toowoomba region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australia’s second largest inland city supporting diverse townships in the council area and acting as a service centre for South West Qld and North West NSW. The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport and massive infrastructure investments. Growth hasn’t come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.

Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents and visitors throughout the region. We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.

Council does not accept unsolicited agency approaches or applications for this or any other vacancy. No response will be provided.