Administration Officer - Raphael Services

Sjog; Melbourne; On-site; AUD 69,000 - 71,000; Part time

Benefits offered by this job

12% superannuation

Salary packaging up to $18,550

Novated leasing

Flexible work options

Purchased leave

Employee discount on St John of God

Private Health Insurance

Job summary

St John of God Raphael Services in Berwick, Victoria, is seeking a part-time Administration Officer to join the Outreach team. The role involves coordinating appointments, handling client and GP enquiries, and providing comprehensive administrative support to ensure the service runs smoothly.

You will be the first point of contact for clients and clinicians, delivering accurate data entry, billing and file management while maintaining high service standards.

Qualifications

• Experience in reception and office administration.
• Strong understanding of systems and processes for client information, appointments, billing and data collection.
• Advanced computer skills to produce correspondence, reports and presentations.
• Commitment to our Mission and Values.

Responsibilities

• Coordinate appointments and respond to client and GP enquiries.
• Manage client files and invoicing/receipting.
• Provide reception and administrative support to ensure smooth service.
• Assist with reports and correspondence.

Skills

Reception experience

Office administration

Customer service

Data entry

Tools

Microsoft Office Suite

Job description

## Administration Officer - Raphael ServicesApply: Berwick, Victoria: Part time: Posted Today: End Date: October 30, 2026 (27 days left to apply): JR-19053**St John of God Raphael Services** offers specialist perinatal mental health support, providing compassionate, evidence-based counselling and therapy tailored to your individual needs and family circumstances. We support families from conception through to a child’s fourth birthday. We support mums, dads, partners and families experiencing:* Anxiety or depression during pregnancy.* Emotional distress following birth or birth trauma.* Pregnancy loss or challenging prenatal testing.* Difficulty bonding with your baby.* Relationship stress during early parenting.* Adjustment to parenthood and family life.**About the role**We are seeking applications for an Administration Officer to join our Outreach team in Berwick, on a permanent part-time basis. This part-time opportunity offers 30 **hours per week, working Monday, Tuesday, Thursday and Friday from 8.30am to 4.30pm**, with some flexibility to negotiate hours for the successful candidate. You will be part of a specialist mental health service where excellent service, organisation and attention to detail are key. As one of the first points of contact for clients, clinicians and key stakeholders, you will help create a welcoming client experience while providing high-quality administrative support to ensure the service runs smoothly. Your day-to-day responsibilities will include coordinating appointments, responding to client and GP enquiries, managing client files, processing invoicing and receipting, and completing a variety of reception and administrative tasks. If you are **organised, approachable and customer-focused**, enjoy working in a fast-paced environment and take pride in providing excellent service, we would love to hear from you. **Your skills and experience** You will have substantial experience in reception and office administration, along with a strong understanding of systems and processes used to manage client information, including appointments, billing and data collection. You will possess advanced computer skills, including proficiency in Microsoft Office Suite, with the ability to produce high-quality correspondence, reports and presentations.Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.**We can offer you*** **Salary**: $68,857 to $70,640 (pro rata for part time) per annum, plus 12% superannuation* **Permanent part time, upto 60hours a fornight**.* Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: + Novated leasing + work related expenses + self-education and + additional superannuation* A healthy work-life balance through flexible work options, additional purchased leave and well-being programs* Employee discount on St John of God Hospital & Medical Services and Private Health Insurance* Dynamic multidisciplinary teamFor enquiries contact **Kelly Jacobson | Manager Mental Wellbeing & Raphael Services Victoria** , on **1800 292 292** Applications will be reviewed throughout the advertising period and interviews conducted regularly – so apply today! If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes*At St John of God Social Outreach, we celebrate diversity and warmly welcome applications from people of all backgrounds.**Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.**Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.*