Administration Officer - Plenty

CVGT; City of Melbourne; On-site; AUD 62,000 - 67,000; Full time

Job summary

A not-for-profit organisation in Melbourne seeks an Administration Officer to manage day-to-day operations in a supportive environment. The role includes welcoming visitors, managing administrative tasks, and ensuring efficient operations. Ideal candidates will possess a Certificate III in Business Administration and have 3+ years in administrative roles. This position offers competitive salary and benefits, with the opportunity to make a meaningful impact.

Benefits

Salary Packaging

Extra Leave Benefits

Wellbeing Support

Purpose Driven Work

Inclusive Culture

Qualifications

• Minimum of 3 years in a fast-paced, customer-facing administrative role.
• Proven ability to manage competing priorities efficiently and professionally.
• Full eligibility to work in Australia and ability to travel locally.

Responsibilities

• Provide a warm, professional welcome to everyone entering the site.
• Manage a variety of administrative tasks, including appointment coordination.
• Support the wider team with scheduling and documentation for participants.

Skills

Exceptional communication

Customer service

Problem-solving

Organizational skills

Empathy

Education

Certificate III in Business Administration

Tools

Microsoft Office

CRM systems

Job description

Overview

$62,000 - $67,000 p/a + super + salary sacrificing

CVGT Employment is launching the Inclusive Employment Australia (IEA) program — an evolution in how we support people with disability, injury, or health conditions to find meaningful, sustainable work. We’re hiring across multiple roles and locations to build a passionate team ready to make a real difference. We welcome applications from candidates seeking either full time or part time work arrangements.

About Us

At CVGT Employment, we believe meaningful work transforms lives. Since 1983, we’ve been connecting people to opportunity, supporting businesses with capable talent, and strengthening the communities we serve. As a not-for-profit, for-purpose organisation with a presence across Victoria, New South Wales, and Tasmania, we’re proud to champion inclusive employment pathways.

Plenty ESA

This role operates within the Plenty Employment Services Area (ESA), which includes Preston, Epping, Greensborough, Doreen, and Doncaster. Preston will be the primary location, travel across the ESA may be required to support other sites.

What You’ll Do

As the Administration Officer in the IEA program, you’ll be the welcoming face of CVGT across your ESA, helping to create a respectful, inclusive, and well-organised environment for all who connect with our services. Your empathy, attention to detail, and commitment to service excellence will help ensure participants feel supported and valued. You’ll play a key role in the smooth day-to-day operations, ensuring the site functions efficiently for staff, visitors, and the community.

• Front of House Excellence: Provide a warm, professional welcome to everyone entering the site. Assist visitors as needed, manage incoming calls, and deliver responsive customer service tailored to individual needs.
• Administrative Efficiency: Manage a variety of administrative tasks, including appointment and calendar coordination, petty cash handling, purchase orders, and mail management.
• Operational Support: Support the wider team with scheduling, documentation, and reporting for participants, ensuring records are well-organised, accurate, and completed promptly.
• Event Coordination: Assist with planning and organising job clubs, employer events, and training sessions.

What You Bring

• Qualifications: Certificate III in Business Administration is highly regarded.
• Experience: Minimum of 3 years in a fast-paced, customer-facing administrative role, with proven ability to manage competing priorities efficiently and professionally.
• Professional Strengths: Exceptional communication and problem-solving skills, paired with empathy, adaptability, and a strong people-centred approach.
• Tech Savvy: Confident with Microsoft Office, CRM systems, and digital tools.
• Pre-Requisites: Full eligibility to work in Australia, with the ability to travel locally and obtain a National Police Check, Working with Children Check, and/or Vulnerable Persons Check.

Why CVGT Employment?

• Salary Packaging - Maximise your take home pay with flexible options.
• Extra Leave Benefits – Enjoy additional time off to recharge and thrive.
• Wellbeing Support – Access to our Employee Assistance Program and Perkbox benefits.
• Purpose Driven Work – Make a real impact through meaningful, socially conscious work.
• Inclusive Culture – Proudly recognised as a Diversity Council of Australia Inclusive Employer, 2023 - 2024.

Apply now. Bring your administrative skills to a role where people and purpose come first. Join CVGT Employment and help create a welcoming, inclusive space where meaningful employment journeys begin.

For more information please refer to the attached position description, or contact People & Culture at [e-mail]

Important Information: To be considered for this role, you must have the legal right to work in Australia. Pre-employment checks, including a Working with Children Check, and National Police Check, are required prior to commencement. We’re reviewing applications as they’re received, so don’t wait to take the next step in your career.

Your Journey Starts Here
Learn more about who we are and what we stand for? https://www.cvgt.com.au/about-us/

Not the right role for you? We’re always looking for passionate people to join our team. Register your interest at https://www.cvgt.com.au/about-us/work-with-us/