Administration Officer (Paediatrics) - Cairns Hospital

Queensland Government; Cairns Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

Queensland Government is offering a role within Cairns region to support wait list management, client service, and electronic patient records in the hospital information system. The position emphasizes confidentiality and coordination with staff, patients and external agencies.

It also involves processing Health Fund and Medicare claim forms and maintaining registrations in the hospital system, contributing to efficient service delivery across the Cairns region.

Qualifications

• Experience in health administration is desirable.

Responsibilities

• Maintain wait lists and audit processes, and where appropriate reschedule or cancel appointments and link them in appointment scheduling.
• Provide a quality client service including liaising with staff, public and private patients, carers and external agencies in a confidential manner.
• Process Health Fund and Medicare claim forms and arrange completion and signing.
• Maintain electronic patient records in Hospital Based Corporate Information System (HBCIS) including creation and update of registrations.

Job description

About us:We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.About your opportunity:In this position you will....Maintaining wait lists and audit processes, and where appropriate reschedule or cancel appointments, and link them in appointment scheduling.Provide a quality client service including liaising with staff, public and private patients, carers and external agencies as required in a confidential manner.Consult with appropriate Health fund for clarification of health coverage and arrange the completion and signing of necessary Health Fund and Medicare claim forms.On a daily basis maintaining electronic patient records in Hospital Based Corporate Information System (HBCIS), including the creation of new and the update of existing registrations, as well as the collection of private patient details.For more information about this role, please refer to the attached Role Description.Using AI for your application? Read our Using AI in Recruitment guide for applicants.Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.What we offer:Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.Learn what it's like to work with us, in an inclusive and supportive work environment.Discover our dynamic and culturally diverse region through community and lifestyle.Listen to what some of our staff have to say about working in our regions.Visit our website to learn more about our hospitals and health centres.This work is licensed under a Creative Commons Attribution 3.0 Australia License.