Administration officer-Full time

Juniper Aged Care; City Of Canning; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary sacrifice up to $18,550 p.a.

Health insurance discounts

Juniperks platform

Non-profit values driven workplace

Job summary

Juniper is seeking an Administration Officer to handle reception, filing, data entry and a range of general administrative tasks, while fostering a welcoming environment for staff, residents, families and visitors. A friendly, patient, adaptable attitude is essential.

The successful candidate will work Monday to Friday from 8:30am to 4:30pm, with experience in the aged care sector and a Certificate III or IV in Business Administration or a related field preferred.

Qualifications

• Certificate III or IV in Business Administration, Business Management or related field.
• Experience in the aged care sector is highly desirable.
• Strong time management and deadline awareness.
• Professional, confident, and clear communication.

Responsibilities

• Serve as the first point of contact for staff, residents, families and visitors.
• Receive, file, data entry, and manage resident records and correspondence.
• Coordinate admissions/discharges and documentation management.
• Roster staff for Residential Care Facility and Transitional Care Program.
• Assist with onboarding, ID cards, records management and site coordination.
• Operate Outlook, Word, Excel, Teams and adapt to new systems quickly.

Skills

Time management

Communication skills

Presentation skills

Team collaboration

Customer service orientation

Professional demeanor

Advanced computer skills

Education

Certificate III or IV in Business Administration or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

About Juniper

At Juniper, Best Care and Services is at the heart of everything we do. It’s about putting people first, recognising individuality, supporting safety and wellbeing, building meaningful connections and delivering care that makes a difference for our customers.

About Juniper

At Juniper, Best Care and Services is at the heart of everything we do. It’s about putting people first, recognising individuality, supporting safety and wellbeing, building meaningful connections and delivering care that makes a difference for our customers.

As one of Western Australia’s largest local aged care providers, we provide care, accommodation and support services to older Western Australians across the state. Whatever your role, you’ll contribute to bringing Best Care and Services to life, helping ensure our customers receive care and support that truly matters.

Your Role

As an Administration Officer, you will be responsible for reception duties, filing, data entry, record keeping, and a range of general administrative tasks, all while fostering a welcoming and respectful environment. You will engage with staff, residents, their families, and visitors, offering assistance and ensuring a positive experience. A friendly, patient, and adaptable attitude is essential, along with the ability to manage interruptions smoothly and maintain a professional and approachable demeanor at all times.

The successful candidate must be available to work Monday to Friday from 8:30am to 4:30pm.

Key Responsibilities

• Serve as the first point of contact for incoming calls and visitors to the site.
• Coordinate admissions, discharges, resident records, correspondence, filing, and documentation management
• Manage staff rostering for both the Residential Care Facility (RCF) and Transitional Care Program (TCP)
• Perform general administrative tasks, including filing, data entry, word processing, minute-taking, processing leave.
• Assist with staff onboarding administration, ID cards, records management, and site coordination activities.
• Advanced computer skills, including Microsoft Outlook, Word, Excel, Teams, and the ability to quickly learn new systems.

Key Requirements

• Experience in the aged care sector is highly desirable.
• Certificate III or IV in Business Administration, Business Management, or a related field.
• Effective time management skills and an understanding of the importance of meeting deadlines.
• Excellent presentation.
• Proven ability to collaborate effectively in a team environment
• Professional, confident, and clear communication skills
• Dependable, punctual, and consistently reliable

Why Join Us

• Access to salary sacrifice options up to $18,550 per annum.
• Health insurance discounts with HBF or Medibank.
• Juniperks: an online platform for peer recognition, wellness, retail discounts.
• Non-profit values driven Western Australian aged care provider.

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