Administration Officer - Emergency Department

NSW Health; Randwick City Council; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Meal & entertainment allowance

Novated leasing

Private health insurance

Days off per year

Professional development

Gym membership

EAP

Job summary

NSW Health is seeking an Administration Officer for the Emergency Department at Prince of Wales Hospital. The role provides administrative and clerical support to help the Adult Emergency Department operate efficiently and reliably in a fast-paced hospital setting.

Join a team focused on delivering quality patient care with opportunities for learning and development and a strong emphasis on health and wellbeing for staff.

Qualifications

• Provide administrative and clerical support to enable the Adult Emergency Department to achieve objectives in a timely, reliable and efficient manner.

Responsibilities

• Provide a range of administrative and clerical support services to enable the Adult Emergency Department at Prince of Wales Hospital to achieve their objectives in a timely, reliable and efficient manner.

Job description

Administration Officer - Emergency Department

Administration Officer - Emergency Department - Prince of Wales Hospital

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

The Role

Provide a range of administrative and clerical support services to enable the Adult Emergency Department at Prince of Wales Hospital to achieve their objectives in a timely, reliable and efficient manner.

Where you'll be working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care. Randwick Local council is renowned for our world‑class beaches and supported by cafes and restaurants to tickle your taste‑buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

Targeted Questions

• Can you describe a time when you had to manage multiple administrative tasks in a busy environment with competing priorities? How did you organise your workload and ensure deadlines were met?
• Tell us about a situation where you provided excellent customer service while dealing with a difficult patient, client, or stakeholder. What communication strategies did you use, and what was the outcome?
• Can you provide an example of how you have used IT systems such as Microsoft Office or hospital-based systems (e.g., EMR/IPM) to improve efficiency or accuracy in your work? How do you keep your skills updated through training or education?

OurCOREValues are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email***************@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information for applicants

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directiveOccupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support(***************@health.nsw.gov.au)and for additional information please visit ourStepping Up Website