Administration Officer

Adbri; Shire Of Mundaring; On-site; AUD 34,000 - 44,000; Part time

Job summary

The Lakes Quarry site, part of Swan Materials now under Adbri, is seeking an organised Administration Officer for a part-time, 12-month contract. You will blend customer service with robust admin for the quarry, concrete plant and weighbridge, acting as a friendly first point of contact and ensuring records are accurate.

Working closely with the Sales & Office Manager and site teams, you’ll manage correspondence, process documents, support credit applications and adapt to evolving operational

Qualifications

• Ability to organise, multitask and prioritise in a fast-paced environment.
• Proficiency in Microsoft Office and document handling.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Proactive, problem-solving mindset and initiative.
• Adaptable to changing priorities and customer needs.
• Ability to work independently and use initiative.

Responsibilities

• Provide first point of contact for customers, contractors and visitors.
• Respond to enquiries via telephone, email and in person, delivering accurate information.
• Offer administrative support to the Sales & Office Manager and site staff.
• Maintain accurate documents, correspondence and filing systems.
• Handle message taking, word processing and routine correspondence.
• Set up new customer accounts and supply credit application forms.

Skills

Organised

Multitasking

Microsoft Office

Attention to detail

Communication skills

Problem solving

Adaptability

Independent work

Customer service mindset

Job description

The Role

We are seeking an organised and customer-focused Administration Officer to join The Lakes Quarry team on a part time, 12-month contract basis. Based on site, you will provide essential administrative and operational support across our quarry, concrete plant and weighbridge operations. The role provides a first point of contact for customers, contractors and visitors, coordinates a range of administrative processes and maintains accurate records, documentation and systems. The role works collaboratively with site leadership and operational teams to support business requirements and ensure administrative processes are completed accurately and efficiently.

Key Responsibilities:

• Providing a professional, friendly and welcoming first point of contact for customers, visitors, contractors and internal and external stakeholders
• Responding to telephone, email and in-person enquiries in a courteous, professional and efficient manner and providing accurate and appropriate information where required
• Providing professional and efficient administrative support to the Sales & Office Manager and site personnel
• Maintaining accurate correspondence, document control, filing and general office administration
• Providing accurate and professional administrative support, including message taking, word processing and routine correspondence
• Setting up new customer accounts and providing credit application forms as required

What you will need to succeed:

• Ability to organise, multitask, prioritise and work under pressure in a fast-paced environment
• Proficiency in Microsoft Office
• Strong attention to detail
• Strong communication and interpersonal skills
• Proactive with demonstrated problem-solving mindset
• Able to adapt to changing operational requirements, priorities and customer needs
• Ability to work independently and use initiative
• Agile with a focus on customer service

About Swan Materials:

Now part of Adbri, Swan Materials has been trusted by Western Australians, from its origins on the Swan River to its home today at Cockburn Cement’s Kwinana facility. It has helped build the foundations of our homes, roads, and communities. Now, the Swan name has evolved beyond cement as we grow our presence in Western Australia with the addition of select BGCs concrete, quarries, transport, asphalt, and materials technology centre. We are proud to introduce and unite these businesses as Swan Materials, a new name for a trusted partner.

About Adbri:

Adbri is majority owned by CRH and is a market leader in the manufacture and supply of construction materials and industrial minerals which has been building a better Australia since 1882. Adbri's respected brands employ over 2800 people nationally producing cement, lime, concrete, aggregates, concrete products and industrial minerals.

About CRH:

CRH (NYSE: CRH) is the leading global provider of building materials solutions that build, connect and improve our world. Employing 80,000 people at 4,000 operating locations in 28 countries, CRH has market leadership positions in North America, Europe and Australia. As the essential partner for transportation and critical infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune Global 500 company, CRH’s shares are listed on the NYSE and LSE.

For more information visit: www.crh.com

Creating a safe and supportive diverse workforce

Adbri recognises that diversity in our workforce drives innovation, encourages creativity and better equips us to be Always Ready. We are committed to increasing diversity within our workforce and our industry.

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