Administration Officer

UnitingCare Community; Port Douglas; In loco; AUD 47.000 - 63.000; Part-time

Vantaggi offerti da questo lavoro

Superannuation

Salary packaging (NFP)

Descrizione del lavoro

UnitingCare Queensland is seeking an Administration Officer to support the DFV Counselling and Court Support Service across Port Douglas–Daintree. You’ll manage reception, appointments and records, while handling confidential information with care in a trauma-informed environment.

The role requires a Certificate IV in Business Administration or equivalent, plus at least two years supporting management or operational teams. A current driver’s license and travel may be required.

Competenze

• Certificate IV in Business Administration or a relevant qualification, or significant relevant experience.
• Advanced Microsoft 365 skills and experience with databases.
• Strong organisation, attention to detail and written communication.
• Discretion with confidential information and the ability to handle competing priorities.
• Two years of supporting management or operational teams.

Mansioni

• Provide respectful, trauma-aware reception and handle enquiries.
• Coordinate appointments, meetings, travel and outreach while respecting privacy.
• Maintain accurate, secure records and prepare correspondence and reports.
• Process accounts, purchasing and reconciliations, and maintain financial records.
• Coordinate supplies, facilities and equipment and support service improvements.

Conoscenze

Advanced Microsoft 365

Trauma-informed communication

Record keeping

Formazione

Certificate IV in Business Administration or relevant qualification

Strumenti

Databases

Financial administration software

Descrizione del lavoro

Administration Officer | DFV Counselling | Port Douglas / Mossman

Employment Term: Permanent Part-Time (22.8 hours per week)

Remuneration: $40.49 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay)

Applications Close: Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

This is an exciting opportunity to join our new Domestic and Family Violence Counselling Service supporting children, young people and families across the Port Douglas–Daintree region.

Your part in our UnitingCare team

As our Administration Officer, you’ll provide administrative, financial and day-to-day operational support to our Domestic and Family Violence Counselling and Court Support Service across the Port Douglas–Daintree region.

You’ll be a welcoming first point of contact for clients and help our team keep appointments, records and service arrangements running smoothly. Working with the Service Leader, you’ll use initiative, sound judgement and a sensitive approach to confidential information.

Key responsibilities will include:

Provide respectful, trauma-aware reception, manage enquiries and support referral and intake administration.

Coordinate appointments, meetings, travel and outreach arrangements, respecting privacy and safe-contact requirements.

Maintain accurate, secure records and prepare correspondence, minutes, reports and service data.

Process accounts, purchasing and reconciliations, and maintain financial and resource records.

Coordinate supplies, facilities and equipment, and support service establishment and improvements.

What makes a difference for us?

Certificate IV in Business Administration or a relevant qualification, or significant relevant experience, plus at least two years supporting management or operational teams.

Advanced Microsoft 365 skills, confidence using databases and experience in financial administration.

Strong organisation, attention to detail and written communication, with the ability to manage competing priorities.

A respectful, sensitive communication style, sound judgement and discretion with confidential information.

Ability to resolve routine administrative issues and work collaboratively while maintaining professional boundaries.

A current Queensland Driver’s license and/or ability to travel to meet client and program needs. Working with Children’s Check (Blue Card)

Desirable: community services or related sector experience, trauma-aware administration and knowledge of safe client contact or outreach services.

We’d love you to be part of our UnitingCare family

Joining our FaDS team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple–everybody iswelcome here. At UnitingCare, diversity is at the core of who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email **************@ucareqld.com.au

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.