Administration Officer

VMCH; City of Monash; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging options

Flexible, family-friendly work culture

Professional development opportunities

Parental leave

Job summary

VMCH is seeking enthusiastic Administration Officers to join the Care at Home team. Two full-time opportunities support SAH and CHSP programs across Victoria, handling admin tasks, invoicing, inquiries, rostering and reporting.

The role requires a Certificate III+ in Business Administration or relevant experience with strong MS Office skills and familiarity with care software. Competitive salary with salary packaging possibilities is offered.

Qualifications

• Certificate III or higher in Business Administration or relevant experience.
• High proficiency in MS Outlook, Word, Excel and accounting software (an advantage).
• Strong time management, multitasking, and attention to detail.

Responsibilities

• Provide administrative support across SAH and CHSP programs.
• Reconcile and process invoices accurately.
• Respond to queries via phone and email.
• Support package reconciliation and upgrades.
• High-volume data entry and record management.
• Prepare monthly reports and documentation.
• Assist with rostering.

Skills

Time management

Multitasking

Attention to detail

Aged Care experience

Customer service

Education

Certificate III or higher in Business Administration

Tools

MS Outlook

MS Word

MS Excel

Accounting software

Carelink or similar software

Job description

15h ago , from Villa Maria Catholic Homes

• Mulgrave office location | Maximise your take-home pay with salary packaging benefits
• Access to salary packaging benefits

The Position

We’re seeking enthusiastic and motivated Administration Officers to join our Care at Home team. We have two full-time opportunities available.

These roles are central to supporting the delivery of services across Victoria, including Support at Home (SAH) Packages and over 500 Commonwealth Home Support Program (CHSP) clients.

VMCH. Flourishing communities, vibrant careers.

The Responsibilities

• Provide administrative support across SAH and CHSP programs
• Reconcile and process invoices accurately
• Respond to queries via phone and email
• Support package reconciliation and upgrades
• High-volume data entry and record management
• Prepare monthly reports and documentation
• Assist with rostering

What's Required

• Certificate III or higher in Business Administration or relevant experience
• High proficiency in MS Outlook, Word, Excel and accounting software (an advantage)
• Strong time management, multitasking, and attention to detail
• Experience with Aged Care clients and Home Care Packages
• Familiarity with Carelink or similar software
• Satisfactory completion of a National Criminal Records Check

What’s possible

• Rewarding work, within a supportive environment
• Professional development and career progression opportunities
• Competitive salary + salary packaging (with potential for increased take-home pay)
• Flexible, family friendly work culture
• Wellbeing initiatives and paid parental leave
• Employee assistance program (EAP) for you and close family members
• Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
• Discounts on private health insurance, school holiday programs, car hire and much more!
• Open a high-interest savings account via our banking partner
• Join a place where diversity and inclusion lives, breathes and thrives.

More about us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive. For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection.

Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives.

Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them.

Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks.

Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.

For the latest VMCH roles, also visit https://careers.vmch.com.au/jobs/search