Administration Manager IT Operations - 5 Month Max Term Contract

Crown Resorts; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Crown Resorts is seeking an Administration Manager IT Operations to provide strategic leadership and oversight of corporate administration across Melbourne, Sydney, and Perth. You will lead budgeting, procurement, asset management, and onboarding/offboarding programs, partnering with executives to drive cost optimisation and service excellence.

The role requires strong governance, risk and compliance focus, and prior leadership of cross-functional teams in regulated environments.

Qualifications

• Significant leadership experience in corporate administration and related functions.
• Experience leading large-scale process improvement and standardisation initiatives.
• Strong commercial and financial management capabilities.
• Expertise in governance, risk, compliance, and audit activities.
• Excellent stakeholder management and communication skills.
• People leadership with coaching and development experience.
• Experience in a complex, highly regulated environment.

Responsibilities

• Lead delivery and continuous improvement of the Corporate Administration framework across Crown Resorts.
• Oversee financial and commercial administration, budgeting, forecasting, vendor renewals, and procurement.
• Drive IT asset management and technology adoption programs with governance and compliance.
• Partner with senior leaders and external vendors to improve service delivery and outcomes.
• Lead governance, risk, compliance, and audit activities across operations.
• Develop, coach, and lead a high-performing team with a culture of accountability.

Skills

Leadership

Corporate administration

Business operations

Service management

Procurement

Finance administration

Asset management

Regulated environment

Tools

Procurement software

Job description

Better begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Opportunity

As the Administration Manager IT Operations, you will provide strategic leadership and operational oversight of Crown's corporate administration function across Melbourne, Sydney, and Perth. Reporting to the Head of Group IT Service Management & Corporate Administration, you will lead a team responsible for financial and commercial administration, IT asset management, procurement and vendor management, technology adoption, onboarding and offboarding processes, governance, and continuous improvement initiatives. This is a highly visible leadership role that partners with stakeholders across the business to drive standardisation, operational excellence, cost optimisation, compliance, and exceptional service delivery across Crown Resorts.

This is a 5-month max term contract opportunity.

What You'll Do

Lead the delivery and continuous improvement of the Corporate Administration framework, ensuring consistent, efficient, and scalable processes across Crown Resorts.

Oversee financial and commercial administration activities, including operational and capital budgets, forecasting, vendor renewals, contract administration, procurement, and cost optimisation initiatives.

Drive IT asset management and technology adoption programs, ensuring effective asset lifecycle management, governance, compliance, and a seamless employee onboarding and offboarding experience.

Partner with senior leaders, business stakeholders, external vendors, and support teams to enhance service delivery, improve business outcomes, and strengthen customer experiences.

Lead governance, risk, compliance, and audit activities, ensuring legislative, regulatory, licensing, and policy obligations are effectively managed and embedded within day-to-day operations.

Develop, coach, and lead a high-performing team, fostering a culture of accountability, continuous improvement, collaboration, and service excellence.

What You'll Bring

Significant leadership experience in corporate administration, business operations, service management, procurement, finance administration, asset management, or a related function within a complex and highly regulated environment.

Proven experience leading large-scale process improvement, transformation, or standardisation initiatives that have delivered measurable operational, financial, or customer outcomes.

Strong commercial and financial management capability, including experience managing operating and capital budgets, forecasting, vendor relationships, contract administration, and expenditure performance.

Demonstrated expertise in governance, risk management, compliance, and audit activities, with the ability to translate complex requirements into practical and sustainable business processes.

Exceptional stakeholder management, communication, and influencing skills, with experience partnering effectively with executive leaders, cross-functional teams, and external service providers.

Previous people leadership experience, with a track record of coaching, developing, and empowering teams while successfully managing competing priorities in a fast-paced environment.

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.