Administration Clerk

Harvey Norman; Tweed Heads; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression within a national

Recognition of good performance

Flexible and positive work environment

Job summary

Harvey Norman Tweed Heads is seeking a dedicated Administration Clerk to join the Tweed Heads Administration Team. The role focuses on delivering Great Service to customers, with duties spanning purchasing processes, retail operations, and customer liaison.

Ideal candidates are highly organized, detail oriented, and able to work in a team environment, with excellent English communication and proficient computer skills. Flexible hours including weekends are expected.

Qualifications

• Excellent communication skills in both verbal and written English
• Highly organized with great time management
• Experience in filing, creditors, debtors, banking, reconciling and general Adhoc
• Motivated with great eye for detail
• Able to work with minimal supervision
• Competent with Excel and Word
• Experience resolving customer complaints and making quick decisions for happy customers
• Enthusiastic with a can do attitude
• Ability to prioritise workload and meet deadlines
• Flexible across retail trading hours including weekends, public holidays and late night trades

Responsibilities

• Deliver Great Service to customers and liaise with customers providing exceptional service
• Understand purchasing processes and general retail operations
• Support administration tasks and teamwork within the Administration Team

Skills

Customer service

Communication

Team player

Retail

Tools

Excel

Word

Job description

• Full Time Position - 11 month contract
• Guaranteed base earnings
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman Tweed Heads - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Tweed Heads Administration Team is seeking a passionate, customer service focused Administration Clerk to join them in delivering Great Service, Always! to their customers.

As a Clerk, you will have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Experience in filing, creditors, debtors, banking, reconciling and general Adhoc
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with sound knowledge in Excel and Word
• Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a "can do" attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment