Administration Assistant - Ascott Gardens

Aboriginal Health Council of Western Australia; Orange City Council; On-site; AUD 55,000 - 70,000; Full time

Job summary

A leading aged care organization in Orange is seeking an Administration Assistant to support residents and staff while providing high-level administrative assistance. Ideal candidates should possess exceptional customer service experience and strong communication skills. This role offers competitive pay and flexible working arrangements, contributing to a supportive work environment and potentially making a real difference to the community.

Benefits

Competitive pay with salary packaging options

Access to Wellness Program and Employee Assistance Program

Retention bonus for permanent appointments

Flexible working arrangements

Qualifications

• Possess compassionate, caring and supportive nature.
• Ability to work autonomously and within a team environment.
• Understanding of confidentiality and handling private information.

Responsibilities

• Support residents and staff, attend incoming calls.
• Provide high level administration assistance to the Facility Manager.
• Perform Ad Hoc duties as required.

Skills

Customer service experience

Verbal and written communication

Computer skills (Excel, Word)

Attention to detail

Organisational skills

Tools

Microsoft Excel

Microsoft Word

Job description

ADMINISTRATION ASSISTANT

About Us

UPA Aged Care Solutions is a not-for-profit, values-based organisation committed to providing high-quality Residential Aged Care, Home Care, and Retirement Services. We believe every individual has the right to live with dignity, respect, and security, and we strive to attract and retain top talent who share our philosophy of care.

The Opportunity

An opportunity has become available to join the UPA team for an Administration Assistant at Ascott Gardens in Orange.

The role of the Administration Assistant is to support residents and staff, attend incoming calls and assist visitor inquiries whilst providing high level administration assistance to the Facility Manager.

It is required for the successful applicant to possess exceptional customer service experience and the ability to provide effective and efficient administrative support in accordance with company policies, procedures and regulatory standards within an aged care facility setting.

What you will need

• Possess compassionate, caring and supportive nature
• Have excellent verbal and written communication skills
• Excellent and highly developed computer skills including Excel, Word and data base management
• Ability to work autonomously and within a team environment
• Ability to develop positive relationships and engage with staff and residents
• High attention to detail
• Possess efficient and organised administrative skills and sound experience
• Understanding of confidentiality and handling private information
• Perform Ad Hoc duties and responsibilities when required

Why work for us

• Competitive pay with salary packaging options (up to $15,900 living expenses and $2,650 entertainment benefits, tax-free)
• Access to a Wellness Program and Employee Assistance Program
• Retention bonus for permanent appointments
• Supportive and friendly work environment
• Flexible working arrangements for a great work/life balance
• Ongoing workplace education and support
• Make a real difference to your community and residents' lives!

Pre-employment screening

The successful applicant must have the right to work in Australia and be willing to complete the following:

• National Criminal History Check
• Pre-Employment Checks
• Vaccination in accordance with UPA’s Immunisation and Vaccination Policy

Appointment is subject to satisfactory pre-employment screening and confirmation of the applicant’s right to work in Australia.

How to apply

If you wish to apply, please click the ‘Apply Now’ button and submit your cover letter and resume for consideration. Please note that applications sent via email will not be accepted.

For more information about the role, please contact recruitment via email: [e-mail]

To learn more about UPA and explore our current job opportunities, visit our website at www.upa.org.au.

Equal Opportunity

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Recruitment Team at [e-mail].