Administration Assistant

Sentia Advisory; Gold Coast City; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Flexible working hours

Career progression opportunities

Training and support

Free onsite parking

Job summary

Sentia Advisory is an accounting and advisory firm on the Gold Coast seeking an Administration Assistant in Robina, QLD. You will manage client data, handle lodgements, and provide front‑of‑office support with a focus on accuracy and service quality.

The role offers flexible hours (part-time or full-time), training, and career progression within a growing firm. Ideal candidates will have admin experience in an accounting setting and strong communication skills.

Qualifications

• Experience in admin role; accounting office preferred
• Excellent customer service and professional presentation
• Strong attention to detail; ability to manage correspondence accurately
• Proven ability to meet deadlines with a proactive approach
• Confidence preparing and formatting documents, reports and presentations
• Basic financial knowledge helpful but not essential

Responsibilities

• Managing the client database, electronic filing and document control
• Handling ATO & ASIC lodgements and correspondence, including workflow tracking
• Communicating with clients and external agencies via phone and email, delivering excellent service
• Managing incoming calls, greeting clients, and supporting front-of-office administration
• Processing mail and managing physical documents, scanning and filing accurately
• Providing general office administration support and meeting deadlines across priorities

Skills

English proficiency

Customer service

Attention to detail

Communication skills

Office administration

Tools

Xero

Xero Practice Manager

FYI

Microsoft Office

Adobe

Job description

Sentia Advisory is a progressive accounting and advisory firm helping businesses gain clarity, confidence and sustainable growth through accounting, taxation, business advisory and financial forecasting. We value people with a positive attitude, strong attention to detail and a willingness to learn, offering training, ongoing support and flexible work options so that you can build a long-term career with us.

We are currently seeking an Administration Assistant to join our firm in Robina, QLD.

Requirements

• High-level written and verbal English communication skills
• Experience in a similar admin role (accounting office experience preferred)
• Excellent customer service skills and professional presentation
• Strong attention to detail and ability to manage correspondence and documentation accurately
• Proven ability to work to deadlines with a proactive, self-motivated approach
• Confidence preparing and formatting documents, reports and presentations
• Software experience advantageous: Xero, Xero Practice Manager, FYI, Microsoft Office, Adobe (basic financial knowledge preferred but not essential)

Why Join Us

• Flexible working hours (part-time or full-time available)
• Career progression opportunities within a growing firm
• Supportive and friendly team culture with comprehensive training
• Free onsite parkinger>Modern cloud-based systems and technology

Responsibilities

• Managing the client database, electronic filing and document control
• Handling ATO & ASIC lodgements and correspondence, including workflow tracking
• Communicating with clients and external agencies via phone and email, delivering excellent service
• Managing incoming calls, greeting clients, and supporting front-of-office administration
• Processing mail and managing physical documents, scanning and filing accurately
• Providing general office administration support and meeting deadlines across competing priorities