Administration Assistant

Lucid Consulting Australia; City of Melbourne; On-site; AUD 50,000 - 65,000; Full time

Job summary

Lucid Consulting Australia is seeking an Administration Assistant to support our national operations from Melbourne. You’ll help with travel, project setup, forecasting and onboarding while partnering with engineers, leaders and cross‑team stakeholders to keep projects running smoothly.

This hands‑on role rewards attention to detail, clear communication and proactive problem solving, with opportunities to contribute to process improvements and build familiarity with Lucid’s systems and ways of

Responsibilities

• Answer and direct office phone calls with a professional first contact.
• Set up new projects and documents with accuracy and same-day turnaround.
• Prepare forecasts and reports within 24-hour timeframes.
• Assist with project support on submissions and delivery documentation.
• Coordinate staff travel and manage timesheet reminders and office orders.
• Support onboarding by welcoming new starters and ensuring readiness.
• Communicate clearly with team members, leaders and clients.
• Anticipate needs, resolve issues quickly and maintain office supplies.
• Suggest smarter ways of working to enable continuous improvement.

Job description

Your Next Adventure Starts Here

At Lucid, careers are built on clarity-clarity of purpose, opportunity, and impact. We're a team that values connection, curiosity, and collaboration. You'll find an energising environment, thoughtful leadership, and the tools to grow and thrive.

What this role is all about

Join Lucid's Administration team as an Administration Assistant and support our national operations across Australia. Based in Melbourne, you'll play a key role in keeping our offices and projects running smoothly, managing everything from travel and project setup to forecasting and onboarding.

This is a hands-on role where attention to detail, organisation, and communication skills truly shine. You'll work closely with engineers, leaders, and national support teams to ensure our operations are efficient, professional, and aligned with Lucid's values.

How you'll contribute day-to-day

Answer and direct office phone calls, providing a professional first point of contact.

Set up new projects and documents with accuracy and same-day turnaround.

Prepare forecasts and reports within 24-hour timeframes.

Assist with project support on collating submissions and project delivery documentation.

Coordinate staff travel and manage weekly timesheet reminders and office orders.

Support onboarding by ensuring new starters are welcomed, equipped, and ready to go.

Communicate clearly and professionally with team members, leaders, and clients.

Anticipate needs, resolve issues quickly, and maintain consistent office supplies.

Contribute to continuous improvement by identifying more efficient ways of working.

What sets you up for success

Keeps things moving efficiently - handling calls, setting up projects, preparing documents, and coordinating travel with accuracy and speed.

Delivers on time, every time, completing tasks such as forecasting, timesheet reminders, and office orders within required turnaround times.

Creates a great first impression for new starters by ensuring their workspace, equipment, and introductions are ready from day one.

Communicates clearly and professionally, supporting project teams and responding quickly to keep timelines on track.

Understands the bigger picture and how strong administration supports successful project delivery and client outcomes.

Takes pride in continual improvement, learning Lucid's systems and processes, suggesting smarter ways of working, and building independence over time.

Life at Lucid

At Lucid, our people do more than deliver projects - they shape outcomes that matter. Their curiosity, commitment, and drive to do things better are what set us apart. It's why we've built a workplace where people can thrive, grow, and make an impact.

Lucid started in Adelaide with a simple belief: we could do things better. Not by being the biggest - but by being the most thoughtful, responsive, and grounded partner to our clients.

Today, we're a team of 350+ people across Australia, united by a drive to turn complexity into clarity. Along the way, our people have opened new offices, led national projects, and grown from graduates to leaders - shaping Lucid's journey as they shaped their own.

Lucid's culture is built on relationships - and creating an environment where people can do great work. It's where curiosity is backed, initiative is supported, and growth isn't just encouraged - it's expected.

Let's make it happen

Got questions?

Reach out to***********@lucidconsulting.com.au

At Lucid, we welcome everyone - different cultures, genders, backgrounds, Aboriginal and Torres Strait Islander peoples, veterans and their families.

Research shows some people hesitate to apply unless they tick every box. If you share our passion for creating a better world, we want to hear from you - even if you don't meet every criterion.

We don't use AI in our recruitment process, so our response times may occasionally be a little longer than others. We're a people-focused business and believe a person-to-person approach is the best way to connect, assess and support our candidates throughout their journey with Lucid