Administration Assistant

Cairns Jockey Club; Cairns Regional; On-site; AUD 60,000 - 80,000; Part time

Job summary

A leading events hub in Cairns is seeking a motivated Administration Assistant for a casual role of 25–35 hours per week. The candidate will handle phone calls, assist visitors, and support management. Strong communication and organisational skills are essential. Flexibility for weekends is required. This position is suitable for Australian residents only.

Qualifications

• Strong communication skills are essential.
• Attention to detail is critical for success.
• Flexibility to work weekends and during events.

Responsibilities

• Answer and direct phone calls, take messages.
• Greet and assist visitors; handle customer enquiries.
• Manage email, phone, and face-to-face enquiries.

Skills

Strong written and verbal communication skills

Excellent planning, organisation, and attention to detail

Ability to prioritise tasks

Customer-focused approach

Flexibility with work hours

Job description

The Cairns Jockey Club is home to 18 race meetings each year, including the Great Northern Brewing Co Super Carnival, and is a leading hub for events in Cairns, hosting a wide variety of non-race day functions throughout the year.

We are seeking a motivated Administration Assistant to join our team in a casual role (25–35 hours per week, with additional hours during major events).

Role Overview

Australian residents only — this role is not suitable for 88-day holiday visa work.

Responsibilities

• Answer and direct phone calls, take messages
• Greet and assist visitors; handle customer enquiries
• Manage email, phone, and face-to-face enquiries
• Process bookings and ticket sales
• Photocopy, print, laminate and prepare signage
• Maintain digital and manual filing systems
• Update and manage contact lists and databases confidentially
• Assist with race day and event preparation/set-up
• Provide support to management and the wider team as required

About You

• Strong written and verbal communication skills
• Excellent planning, organisation, and attention to detail
• Ability to prioritise tasks and work accurately under pressure
• Flexibility with work hours (including weekends for race days/events)
• A customer-focused and team-oriented approach
• Adaptability and a proactive attitude

Additional Information

This is a casual role of 25–35 hours per week.

Australian residents only — this role is not suitable for 88-day holiday visa work.