Admin Team Leader

Queensland Health; City of Brisbane; On-site; AUD 90,000 - 110,000; Full time

Job summary

Queensland Health's Logan Hospital is seeking an Administration Team Leader to coordinate and support the inpatient administration team across Internal Medicine wards, ensuring efficient daily operations and high-quality patient care.

You will lead rostering, staff training, and performance development while fostering a customer-focused culture and reliable administrative support for patients, visitors and clinical teams.

Qualifications

• Experience leading an inpatient administration team.
• Strong data quality and entry skills, including HBCIS/ESM.
• Excellent communication and staff development abilities.

Responsibilities

• Lead and develop the inpatient ward administration team.
• Coordinate workloads, rostering and day-to-day priorities.
• Oversee onboarding and training for new staff.
• Provide hands-on admin support during peak periods.

Skills

Team leadership

Staff development

Data quality

Healthcare administration

Communication skills

Tools

HBCIS

ESM

Job description

Lead an Inpatient Administration Team at Logan Hospital

Lead a dedicated inpatient administration team and help deliver high-quality support across Internal Medicine at Logan Hospital.

Your new role:

As the Administration Team Leader, you will coordinate, supervise and support a high-performing administration team across the Internal Medicine inpatient wards at Logan Hospital. You will play an important role in maintaining efficient day-to-day operations, strengthening data quality and supporting staff development while ensuring patients, visitors and clinical teams receive responsive and professional administrative support.

• Lead, support and develop the inpatient ward administration team, fostering a positive and customer-focused culture.
• Coordinate workloads, rostering, leave and day-to-day operational priorities to maintain continuity of service.
• Coordinate team meetings, onboarding and training for new staff.
• Provide hands-on administrative support during periods of high workload or staffing pressures.

About you:

We are looking for an experienced administration professional who can confidently lead a team, manage competing priorities and contribute to continuous improvement in a busy healthcare environment. You will bring strong communication skills, attention to detail and the ability to build capability in others.

• Strong organisational skills with the ability to delegate, prioritise and manage competing workloads.
• Experience identifying and resolving data entry and quality issues, including HBCIS and ESM.
• Ability to analyse data and contribute to quality improvement activities.
• Proven ability to train, support and build competence in others.
• Adaptability and an understanding of the healthcare environment and its changing priorities.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Logan Hospital is the major health centre for one of the fastest growing areas in Queensland. We offer a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.

We offer our staff and students extensive support and training in most medical specialties. As a teaching hospital, we help train future health care professionals and participate in research through strong partnerships with Queensland's leading medical schools, universities, and TAFE Queensland.

Our services will continue to grow as we build bigger and better facilities to support the community. By 2027, we'll have more beds and 5 more birthing suites as part of the Logan Hospital expansion.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.