Acha Quality Manager

ACHA; South Australia; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Salary sacrifice benefits

Flexible working arrangements

Professional development opportunities

Private health insurance

Employee assistance program

Job summary

ACHA is seeking an experienced Quality Manager to lead the Healthscope Hospitals Adelaide, SA quality function across Ashford Hospital, Flinders Private Hospital and The Memorial Hospital. The role reports to the CEO and partners with site quality coordinators, Risk & Governance, and the Executive Leadership Team.

You will drive the quality strategy, embed a new independent function, manage audits, and oversee governance, consumer experience, and reporting to the Board.

Qualifications

• Demonstrated leadership in healthcare quality, accreditation or continuous improvement.
• Experience implementing Quality Management Systems and leading organisation-wide quality programs.
• Experience preparing organisations for accreditation against NSQHS Standards.
• Strong understanding of healthcare quality legislation and standards.
• Experience reporting to Executives/Boards using data to drive improvement.

Responsibilities

• Lead ACHA's Quality Strategy and organisation-wide Quality Improvement Program.
• Establish and embed independent Quality function during transition.
• Lead audits to ensure compliance with national standards.
• Oversee quality management systems and organisational reporting.
• Coordinate accreditation preparedness and ongoing NSQHS compliance.
• Drive improvement initiatives and organisational learning across the group.
• Lead consumer experience and patient-reported outcome initiatives.
• Provide quality reporting to Executive and Board; benchmarking.

Skills

Healthcare quality leadership

Accreditation experience

QMS implementation

Stakeholder engagement

Data-driven improvement

Education

Nursing/ Allied Health degree

Job description

ACHA Quality Manager Healthscope Hospitals Adelaide, SA, AU

Job Description

Help shape the future of quality at ACHA

Adelaide Community Healthcare Alliance (ACHA) is entering an exciting new chapter as it transitions to an independent operating model. We are seeking an experienced healthcare quality leader to lead our Quality function across Ashford Hospital, Flinders Private Hospital and The Memorial Hospital.

About the Role

Reporting directly to the Chief Executive Officer, the ACHA Quality Manager will provide strategic and operational leadership across quality management, accreditation, continuous improvement, consumer experience and organisational quality performance. Working in close partnership with the site-based quality coordinators, ACHA Risk & Governance Manager and Executive Leadership Team, you will play a key role in ensuring ACHA maintains high standards of care while designing and embedding an independent quality function for the future.

Key Responsibilities

Lead ACHA's Quality Strategy and organisation-wide Quality Improvement Program.

Establish and embed ACHA's independent Quality function as part of the transition.

Lead internal and external audits to ensure compliance with national standards.

Quality Management systems, quality activities and organisational quality reporting.

Coordinate accreditation preparedness and ongoing compliance with applicable standards.

Drive quality improvement, clinical audit and organisational learning across the organisation.

Lead consumer experience, consumer engagement and patient-reported outcome and experience initiatives.

Provide Executive and Board quality reporting, performance monitoring and benchmarking.

Support key clinical quality programs, including infection prevention, research governance, credentialing and specialty accreditation activities.

Develop organisational capability through education, coaching and collaboration.

Work closely with the ACHA Risk & Governance Manager to support an integrated governance and assurance framework.

ACHA Health Offers

Increased take-home pay with access to salary sacrifice, enabling you to pay less tax on your income

Friendly, inclusive workplace culture and supportive management team

Ongoing training & professional development opportunities, access to paid study leave

Flexible working arrangements for work-life balance by negotiation

Employee benefits including – discounted gym memberships, private health insurance and access to free Employee Assistance Program. As well as employee counselling, you also have access to full services, including but not limited to, nutrition and lifestyle, financial coaching and family counselling

A supportive team environment, working alongside passionate & dedicated professionals

A valued member of a cohesive private hospital community

A passion for excellence - be part of delivering a private experience for patients, doctors and staff

You can expect integrity, transparency, accountability, loyalty and respect in relationships

About You

Demonstrated leadership experience in healthcare quality, accreditation or continuous improvement within a hospital or complex healthcare environment.

Proven experience implementing Quality Management Systems and leading organisation-wide quality improvement programs.

Experience preparing organisations for accreditation against the National Safety and Quality Health Service (NSQHS) Standards.

Strong understanding of healthcare quality legislation, standards and regulatory requirements.

Experience developing Executive, Board and Committee quality reporting and using data to drive improvement.

Excellent stakeholder engagement, communication and influencing skills, with the ability to work collaboratively across clinical and corporate teams.

Tertiary qualification in Nursing, Allied Health or another relevant health discipline with current professional registration where applicable.

Postgraduate qualifications in Quality, Health Management, Healthcare Leadership or a related discipline will be highly regarded.

Why Join ACHA?

This is a unique opportunity to help shape the future of one of South Australia's leading private hospital groups. You will work directly with the CEO and Executive Leadership Team to establish a contemporary Quality function that supports safe, high-quality care and continuous improvement across ACHA's hospitals.