Accreditation and Compliance Lead

Wellways Australia; Sydney; Hybrid; AUD 72,000 - 120,000; Full time

Benefits offered by this job

Superannuation

Leave loading

Salary packaging options

Cultural Leave

Meal and Entertainment allowance

Paid parental leave

Employee Assistance Program

Job summary

Wellways Australia is seeking an Accreditation and Compliance Lead to oversee organisation-wide accreditation, compliance and internal audit across a national mental health, disability and community services provider.

You will coordinate readiness, monitor compliance, support audits and translate complex regulatory requirements into practical improvements while collaborating with service delivery and corporate teams. Travel to Wellways locations is required; hybrid work is supported.

Qualifications

• Tertiary qualifications in quality, audit, risk, compliance, health, human services or related discipline, or equivalent combination of qualifications and relevant experience
• Experience coordinating accreditation, certification, compliance and/or internal audit activities within health, mental health, disability, aged care, AOD or community services
• Experience interpreting and applying relevant standards and legislative, regulatory and contractual requirements
• Demonstrated experience undertaking audits, self‑assessments, gap analyses or quality improvement activities
• Strong analytical, written communication, organisational and problem‑solving skills
• Demonstrated ability to work collaboratively across teams and influence senior stakeholders
• Willingness and ability to travel to Wellways locations as required
• Satisfactory completion and maintenance of relevant employment screening requirements
• Right to work in Australia

Responsibilities

• Lead and coordinate accreditation, certification, compliance and internal audit activities across Wellways
• Translate accreditation and compliance requirements into practical organisational improvements
• Collaborate with service delivery and corporate functions to interpret complex requirements
• Provide specialist advice and assurance to leadership and governance committees

Skills

Coordinate audits

Interpret standards

Audit and gap analysis

Analytical thinking

Written communication

Cross-team collaboration

Travel willingness

Screening compliance

Right to work AU

Education

Quality/audit/ris k/ compliance or related discipline (degree)

Job description

_ At Wellways, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health challenges or disability, people from multicultural backgrounds, and people who identify as LGBTIQA+. We recognise that diverse experiences and perspectives strengthen our workforce and the communities we support. _

• Exciting full-time ongoing position to lead organisation-wide accreditation, compliance and assurance activities

• Work across a diverse national mental health, disaility and community services organisation

• Flexible location across VIC/NSW/ACT/QLD or TAS, with hybrid working arrangements available

• Up to $120k annual salary + Superannuation + Leave loading + Generous salary packaging options

About the role

This is a uniquely rewarding opportunity to lead and coordinate Wellways’ organisational approach to accreditation, compliance and internal audit, supporting the delivery of safe, high-quality services across one of Australia’s leading mental health, disability and community services providers.

As our Accreditation and Compliance Lead, you will provide specialist advice and coordination across Wellways to strengthen accreditation readiness, monitor compliance, support internal audit activities and provide assurance that relevant legislative, regulatory, contractual and accreditation requirements are being effectively addressed.

Working across service delivery and corporate functions, you will partner with leaders and teams to interpret complex requirements, identify risks and gaps, coordinate corrective actions and translate accreditation and compliance requirements into practical organisational improvements.

About you
You are an experienced quality, accreditation, compliance or audit professional who can confidently navigate complex standards, legislation and regulatory requirements and translate them into practical action.

You will bring a sophisticated and methodical approach to analysing evidence, identifying risk and providing clear advice and recommendations. You are comfortable working across multiple teams and with senior stakeholders, and can constructively challenge, influence and support others while maintaining sound professional judgement.

Experience within mental health, disability, aged care, AOD or community services will be highly regarded, along with knowledge of relevant accreditation and regulatory frameworks. Experience working across multiple frameworks or jurisdictions, or lead auditor training, would be particularly valuable.

To be successful in this role, you will need

• Tertiary qualifications in quality, audit, risk, compliance, health, human services or a related discipline, or an equivalent combination of qualifications and relevant experience
• Demonstrated experience coordinating accreditation, certification, compliance and/or internal audit activities within health, mental health, disability, aged care, AOD or community services
• Experience interpreting and applying relevant standards and legislative, regulatory and contractual requirements
• Demonstrated experience undertaking audits, self‑assessments, gap analyses, corrective actions or quality improvement activities
• Strong analytical, written communication, organisational and problem‑solving skills, with the ability to develop clear reports, briefings and recommendations
• Demonstrated ability to work collaboratively across teams and influence senior stakeholders to achieve organisation‑wide outcomes
• Willingness and ability to travel to Wellways locations as required
• Satisfactory completion and maintenance of relevant employment screening requirements, including National Police Check, Working with Children Check, Child Safety and Personal History Screening Check and NDIS Worker Screening Check
• Right to work in Australia

Highly regarded:

• Lead auditor training or demonstrated knowledge of recognised audit principles and methods
• Experience working across multiple accreditation or regulatory frameworks and/or jurisdictions
• Lived or living experience of mental health, disability or caring

What we will offer you…

• A purpose-driven culture where people can thrive, everyone is respected and differences are valued
• The opportunity to influence quality, accreditation and compliance across a diverse national organisation
• A role with organisation‑wide reach, working with service teams, senior leaders and governance functions
• A supportive and collaborative working environment
• Opportunities to contribute to continuous improvement and safer, higher-quality services
• Flexible and hybrid working arrangements, balanced with the operational and travel requirements of the role
• Paid Cultural Leave
• An equitable, diverse and socially inclusive work environment
• Salary packaging benefits
• Meal and Entertainment allowance through salary packaging
• Leave loading when taking annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

To discuss this role, please contact Tess Atkinson, Quality Practice Development Manager on 0482 130 874.

We encourage early applications as successful applicants may be contacted prior to the closing date.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways

Job Description Summary

The Accreditation and Compliance Lead provides specialist leadership, coordination and advice across Wellways to maintain safe, high-quality services and meet relevant accreditation, legislative, regulatory and contractual requirements.

The role leads and coordinates accreditation, internal audit and compliance activities across the organisation, including organisational readiness, compliance monitoring, corrective action and assurance reporting. The role provides expert advice on complex requirements, assesses evidence and risk, identifies emerging issues and recommends practical responses to strengthen compliance and quality.

Working across service delivery and corporate functions, the role supports accountable leaders to understand and fulfil their quality and compliance responsibilities, while maintaining appropriate independence and professional judgement. The role provides assurance to leaders and governance committees through accurate reporting, analysis of themes and risks, and escalation of significant or unresolved matters.

This role may be based at any Wellways office, with regular connection to teams and services across our locations. Travel is required to support accreditation activities and internal and external audits, build strong relationships and understand how our systems operate in practice. Travel frequency will reflect accreditation schedules, service needs and operational requirements. Some flexibility in work location may be available where operational needs allow, at the discretion of the people leader.

Culture

We’re passionate about ourwork, whichis enjoyable, challenging and rewarding.Allofourteamswork toensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels.We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Applications Close

21/10/2026