Accounts Receivable Officer | 12 Month Max Term

Super Retail Group; Strathpine; On-site; AUD 70,000 - 95,000; Full time

Job summary

Super Retail Group is seeking an Accounts Receivable Officer to manage a high-volume trade account portfolio. You will own AR for your brand, reconcile payments, and support peak periods or projects, ensuring accuracy and timely reporting.

You will collaborate with Trade and Retail teams, resolve inquiries, and maintain strong relationships while upholding compliance and customer service excellence.

Qualifications

• 1+ year in Accounts Receivable or similar role with accuracy.
• Customer-focused mindset and ability to work cross-functionally.
• Comfortable learning new systems and using technology to streamline processes.

Responsibilities

• Own Accounts Receivable for assigned brand across ~400 trade accounts.
• Process/approve credit applications, reconcile payments, ensure accounts are current and compliant.
• Build and maintain strong relationships with trade customers and internal teams.

Skills

AR ownership

Team player

Tech-savvy

SAP knowledge

Retail awareness

Multi-state account management

Professionalism & communication

Education

Finance/accounting qualification

Tools

SAP

Job description

About The Role

… As an Accounts Receivable Officer, you’ll support the financial health and daily operations of a dynamic retail brand within a fast-paced, collaborative team. You’ll take ownership of a high-volume portfolio, managing trade accounts with a strong focus on accuracy, customer service, and efficiency, while building relationships across the business and developing your finance career.

What you’ll be doing…

• AR Ownership & Brand Management - Take charge of Accounts Receivable for your assigned brand.Overseeing approximately 400 trade accounts monthly, you will process and approve credit applications, reconcile payments accurately, and support other brands during peak periods or special projects. Keep all accounts current and compliant.
• Debt Control & Reporting Excellence - Monitor and resolve account issues: track overdue balances and analyse discrepancies. Escalate complex cases when needed to management or debt collection, ensuring timely and accurate financial reporting.
• Customer & Stakeholder Partnership - Build and maintain strong relationships: act as the key contact for trade customers and internal teams including Trade, Retail. Resolve enquiries, disputes, and payment issues efficiently, delivering a professional and positive customer experience.

What you bring…

• AR Experience - Minimum 1 year in Accounts Receivable or a similar role, demonstrating accuracy and reliability.
• Team Player & Customer Focused - Experience working collaboratively in a team environment with exposure to customer service.
• Tech-Savvy & Adaptable - Comfortable learning new systems quickly and using technology to streamline processes.
• SAP Knowledge Advantage - SAP experience is a bonus, helping you navigate systems with confidence.
• Retail Awareness - Exposure to the retail industry is preferred, giving context to trade accounts and commercial operations.
• Multi-State Account Management - Ability to manage multiple accounts
• Qualifications & Professionalism - Tertiary qualification in finance or accounting is desirable, with strong attention to detail and excellent communication skills.

Why join us?

At Super Retail Group, you’ll be part of a collaborative team where your contributions truly matter. You’ll gain exposure to multiple brands, support commercial and trade operations, and develop skills that set you up for career growth in finance and operations.

Bring your problem-solving mindset, technical curiosity, and love for customer service — and help us keep our trade accounts moving.

Our Culture of Inclusion:

Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.