Account Manager - New Business Development

LexisNexis; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Flexible working arrangements

Life assurance

Job summary

Elsevier Health is seeking an Account Manager – New Business Development to drive growth across clinical and higher education customers in Australia. You will identify opportunities, secure new business, and expand existing relationships while navigating a matrixed organisation with education portfolio specialists and technical teams.

The role requires proven sales success in healthcare, technology, or academia, with the ability to manage long cycles, engage senior stakeholders, and travel

Qualifications

• 5 years’ experience in account management or consultative sales.
• Experience in new-business development, including prospecting, negotiation, and closing.
• Proficiency with Salesforce or similar CRM platforms.
• Strong written, verbal, and presentation communication skills.

Responsibilities

• Drive new sales growth across Elsevier’s digital clinical and education solutions.
• Identify, prospect, and secure new business with new customers.
• Cross-sell and expand solutions within existing accounts.
• Build relationships with C-suite executives and senior stakeholders.
• Run the full customer cycle: discovery, qualification, solution design, and close; manage governance and RFPs.
• Provide market intelligence on competitors, unmet needs, and AI adoption trends; participate in industry events and strategic briefings.

Skills

Account management

New-business development

Sales forecasting

CRM proficiency

Stakeholder management

Communication skills

Tools

Salesforce

Job description

Account Manager – New Business DevelopmentAre you a high-performing sales professional ready to make an impact in healthcare and education?Would you like to work for a global company that advances science, technology, and health?About the TeamThis is an exciting opportunity to join the Elsevier Health eSales team, dedicated professionals supporting customers across Australia, New Zealand, and the Pacific Islands. We partner with healthcare providers and higher education institutions to improve patient outcomes and academic excellence. With consecutive years of record‑breaking performance, you’ll be joining a high‑achieving, collaborative, and experienced sales team.About the RoleWe are seeking an Account Manager – New Business Development to drive growth across clinical and higher education institutions in Queensland, Northern Territory, Western Australia.In this role, you will identify and secure new business, expand existing customer relationships, and manage a strategic, direct sales process within a matrixed organisation. You will develop strong professional networks within priority and strategic accounts while positioning Elsevier as a trusted partner in digital clinical and education solutions.Reporting to the Head of eSales ANZ, this is a permanent, full‑time role. The position is ideally based in Brisbane or Sydney, with a hybrid home/office arrangement and domestic and occasional international travel.If you bring proven sales success in healthcare, technology, or academia, this role could be an excellent next step in your career.ResponsibilitiesDrive new sales growth across Elsevier’s digital clinical and education solutionsIdentify, prospect, and secure new business with new customersCross-sell and expand solutions within existing accountsBuild strong relationships with a diverse range of customers, including C-suite executives and senior stakeholdersRun the full customer cycle; discovery, qualification, solution design, and close working closely with education portfolio specialists, commercial, and technical teamsOwn the hard conversations governance, compliance technical objections and RFPsBring market intelligence back into the business; competitive signals, unmet needs, and where AI adoption in clinical and health education is headingParticipate in strategic customer briefings, conferences and industry eventsDevelop and execute territory and account plans using recognised sales methodologies (e.g. MEDDPICC)Maintain accurate Salesforce data, pipeline management, and revenue forecastingRequirementsHave 5 years’ experience in account management or consultative sales, ideally within the healthcare and/or academic marketsClinical experience or qualifications are highly regardedHave demonstrated experience in new-business development, including prospecting, negotiation, and closingCan hold your own with a CTO and a Dean in the same week, navigating senior technical and non-technical stakeholders without switching into two different people.Able to make complex things clear, not by dumbing them down, but by finding the right frame for the right audience.Are comfortable with the technical landscape: SaaS platforms, APIs, data infrastructure, and how AI-enabled products actually work.Able to run your own deals and exceed targets. Organized through long cycles, no script needed, and you don't confuse activity with progress.Be process-driven with strong commercial, analytical, and planning skillsHave excellent written, verbal, and presentation communication skillsHave proficiency with Salesforce or similar CRM platformsBe willing and able to travel domestically and internationallyWork in a way that works for youWe promote a healthy work-life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, a range of personal development tools, hybrid working arrangements and shared parental leave, we will help you meet your immediate responsibilities and your long-term goals. We can also work with you to create flexible working hours to help you fit everything in and work when you are the most productive.Working with usWe are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play and is given the opportunity to be listened to. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. We have tools and models in place to continuously improve our working environment and effectiveness to empower our team to be the best they can be.Working for youAt Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Health benefitsFlexible working arrangementsBenefits for you and your familyLife assurance and accident policiesAccess to learning and development resourcesYour recruiter will advise you on the full benefits package for your location.About UsA global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .Please read our Candidate Privacy Policy .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights .