Account Manager - General Insurance

Recruitflex; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A reputable insurance brokerage in Melbourne is looking for an experienced Account Manager. This role involves managing the client journey and driving retention in a commercial portfolio. The ideal candidate will have 3+ years in insurance broking, strong client management skills, and a Tier 1 qualification. A competitive salary and benefits including a vehicle and rewards program are offered.

Benefits

Competitive salary

Fully maintained vehicle

Employee rewards and benefits

Qualifications

• 3+ years' experience in insurance broking account management or similar.
• Strong client relationship management skills.
• Ability to provide relevant guidance and advice to customers.

Responsibilities

• Manage the end-to-end client journey and drive client growth.
• Handle all facets of insurance broking including policy sales and claims support.
• Nurture client relationships and engage with stakeholders.

Skills

Client relationship management

Guidance and advice provision

Experience with financial services software

Education

ASIC Tier 1 qualification

Diploma Financial Services - Insurance Broking

Tools

Insight

Sunrise

SVU

Job description

Add expected salary to your profile for insights

Based just on the outskirts of Melbourne CBD, our client is a well-established, privately owned general insurance brokerage. With an outstanding reputation, their success is complemented by an incredible workplace culture, and despite their longevity, they continue to achieve steady market growth.

As a privately owned, medium sized organisation, they truly value their staff, which is reflected by their market leading employee satisfaction and retention rates. Due to business growth, an exciting opportunity has arisen for an experienced Account Manager to join their team.

The Role

As an Account Manager, you will be responsible for managing the end-to-end client journey, driving client growth and retention across an existing commercial client portfolio. This will include:

• Managing all facets of insurance broking including policy sales, renewals, endorsements, account remarketing and claims support
• Driving retention and profitable growth within your commercial client portfolio
• Nurturing client relationships, delivering valuable expertise and guidance
• Proactively engaging with internal and external stakeholders
• Managing associated administration, reporting and compliance requirements

What You\'ll Need

In order to succeed in this role, you will require the following:

• ASIC Tier 1 qualification
• 3+ years\' experience in an insurance broking account management role, or similar
• Strong client relationship management skills
• Ability to provide relevant guidance and advice to customers
• Experience in using financial services software (e.g. Insight, Sunrise, SVU or similar)

Completion of a Diploma Financial Services - Insurance Broking would be considered advantageous, but is not essential.

The Rewards

• A competitive, negotiable salary based upon experience
• Fully maintained vehicle once 6-month probation is complete (with travel costs reimbursed during probation)
• Great employee rewards and benefits including free travel and income protection insurances

If you\'re ready to take on a new challenge with a dream employer, don\'t hesitate - apply now!

Please note that you must have full Australian working rights to apply for this position.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years of insurance broking experience do you have?
• What\'s your expected annual base salary?
• Do you have a Tier 1 qualification?

Account Executive - Domestic & SME Insurance Broker