Account Manager - Dedicated

Rozgoo; Sydney; Presencial; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Adyen in Sydney seeks an Account Manager to grow a diverse portfolio of merchant relationships across the enterprise segment. You will focus on delivering outstanding customer experience, driving mutual commercial growth, and collaborating with cross-functional teams to meet strategic targets.

The role requires 4+ years of commercial, client-facing experience in payments or fintech, strong stakeholder management, and willingness to travel domestically and internationally to support global

Formación

• 4+ years of commercial, client-facing experience navigating the enterprise landscape.
• Background in payments or complex Fintech is preferred.
• Experience managing technical stakeholders and high-value merchant relationships.
• Domestic and international travel is required.

Responsabilidades

• Collaboration: work with other Account Managers across accounts.
• Relationship management: ramp and grow customers, focus on commercial growth and reducing churn.
• Commercial acumen: drive discussions for joint accounts to meet targets.
• Project management: prioritize and manage short and long-term projects across accounts.
• Feedback: provide insights back to internal teams from customers.

Conocimientos

Relationship management

Commercial acumen

Project management

Stakeholder management

Travel readiness

Descripción del empleo

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.

We are looking for a proactive and adaptable Account Manager to join our team in Sydney. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.

Account Manager

Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego. In this role, you’ll get your energy by working on a wide portfolio of accounts across a variety of verticals. You’ll work alongside a group of talented and driven Account Managers, and together, you’ll develop customer relationships and drive commercial growth for your accounts.

What You’ll Do:

• Collaboration: As an Account Manager, you will work closely with other Account Managers and collaborate on many different accounts.
• Relationship management: Responsible for ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn.
• Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.
• Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
• Feedback: Serve as a feedback loop for your customers internally.

Who You Are:

• Enjoy engaging others and developing strong working relationships internally and externally with customers
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers
• Strong time management skills and constantly looking for ways to work efficiently

Additional Requirements:

• 4+ years of commercial, client-facing experience navigating the enterprise landscape. Ideally, you have a background in payments or complex Fintech, with a proven ability to manage technical stakeholders and high-value merchant relationships
• Domestic and international travel is required

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and culture