Account Manager

Round Square Marketing; Toowoomba Regional; Presencial; AUD 70.000 - 95.000; Jornada completa

Descripción de la vacante

Round Square Marketing is a growing, strategy-led agency based in Toowoomba seeking an Account Manager to lead a portfolio of clients from early strategy through to campaign delivery. You’ll own client relationships, shape clear direction, and ensure work ships on time and on brand.

Ideal candidates bring agency-side account management experience, a commercially minded approach, and strong organizational and communication skills.

Formación

• Experience in account or client management, ideally agency-side.
• Strategy-led and commercially minded, connect marketing activity to outcomes.
• Highly organised, calm under deadlines, with sharp attention to detail.
• Strong communicator who builds genuine trust with clients.
• Action-oriented and delivery-focused rather than endless polish.

Responsabilidades

• Own the relationship for a portfolio of clients as their day-to-day contact.
• Translate client goals into clear strategy, briefs and campaign direction.
• Manage retainer deliverables, timelines and budgets, keeping work on scope and moving.
• Coordinate delivery across content, design, digital, ads, events and PR.
• Contribute hands-on where your strengths lie (campaign coordination, content, EDMs, digital).
• Present results and reporting, and spot opportunities to grow each account.

Conocimientos

Account management

Strategy-led

Client relationship

Organised

Communication

Descripción del empleo

Account Manager | Round Square Marketing

We don’t do marketing for the sake of marketing. We get the work done, and done well.

Round Square Marketing is a strategy-led, full-service agency in Toowoomba, and after 13 years we’re continuing to grow. Our client base is expanding and the work is diversifying - bigger campaigns, broader briefs, more industries, and we were recently named Creative Industries category winner at the 2026 Toowoomba Chamber of Commerce Business Awards. We’re building the team to match that momentum, and this is one of two new roles.

The role

We’re looking for an Account Manager to be the trusted lead for a growing portfolio of clients, from early strategy through to the delivery of campaigns and day-to-day work. You’ll understand each client’s commercial goals, shape clear direction, and make sure great work ships, on time, on strategy and on brand. It’s hands-on: part relationship, part strategy, part coordination, and you’ll have real ownership of your accounts.

What you’ll do

• Own the relationship for a portfolio of clients as their trusted day-to-day contact
• Translate client goals into clear strategy, briefs and campaign direction
• Manage retainer deliverables, timelines and budgets, keeping work on scope and moving
• Coordinate delivery across content, design, digital, ads, events and PR
• Contribute hands‑on where your strengths lie (campaign coordination, content, EDMs, digital)
• Present results and reporting, and spot opportunities to grow each account

About you

• Experience in account or client management, ideally agency-side
• Strategy-led and commercially minded, you connect marketing activity to real outcomes
• Highly organised, calm under competing deadlines, with sharp attention to detail
• A strong communicator who builds genuine trust with clients
• Action-oriented, you’d rather deliver and refine than polish forever
• A capable marketing generalist who understands how strategy, content, design, digital and PR fit together

Why RSM

• A genuinely growing, award‑winning agency, with a creative portfolio spanning agriculture, health, hospitality, construction, retail, government and not‑for‑profit, from regional businesses to national brands
• Real ownership of your client portfolio, backed by a team that delivers alongside you
• Flexible, family-friendly working arrangements, we already work this way across the team
• Modern, AI-supported workflows that greatly assist delivery
• We care about purpose-driven work: we partner with not‑for‑profits and community organisations, and give our time to local causes
• A close-knit, straight-talking team that backs each other and gets the job done properly