Account Manager

Zenith Media Australia; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive wellness program

Flexible working environment

Extensive learning opportunities

Parental leave benefits

Work remotely up to 6 weeks per year

Job summary

A premier marketing agency in Melbourne is seeking an experienced Account Manager to shape media recommendations and lead client delivery. The ideal candidate has 3–4 years in the media, advertising, or publishing realms, with strong client relationship management and strategic thinking skills. Join a supportive team committed to driving marketing growth, with extensive benefits and a culture of inclusion and feedback.

Qualifications

• 3–4 years’ experience in a media agency, advertising or publishing environment.
• Solid understanding of traditional media channels and growing digital confidence.
• Strong client relationship skills and the ability to anticipate needs.
• High attention to detail and accuracy across reporting, planning, and delivery.

Responsibilities

• Preparing implementation planning responses aligned to client needs.
• Translating briefs into clear recommendations using data and past learnings.
• Keeping clients informed on industry developments.
• Tracking key business metrics and facilitating campaign tracking.

Skills

Client relationship management

Detail orientation

Strategic thinking

Digital media understanding

Job description

Are you an Account Manager who thrives on turning great briefs into even better results? Do you want to take true ownership of client delivery while growing your strategic influence?

Zenith is looking for an Account Manager to join our team and drive implementation planning that delivers real marketing‑led growth.

Why is this an exciting opportunity

At Zenith we are a connected team with purpose. We are driven to create new perspectives through modern media. We believe marketing is a powerful investment that can build, grow brands, and increase business profitability, and we unlock opportunities for growth by placing consumer behaviour, attitudes, and insights at the heart of everything we do. We pride ourselves on delivering return on investment, imagination, and insight.

The transformation you will experience

Step into a pivotal Account Manager role where you’ll lead client delivery and implementation planning—shaping media recommendations that genuinely move the needle. You’ll represent the agency’s values with confidence, inspire those around you, and deliver work that drives marketing‑led growth. This is a chance to deepen client partnerships, broaden your strategic influence, and become the go‑to for translating briefs into smart, evidence‑based solutions.

Responsibilities

• Preparing implementation planning responses that align to client needs and the media landscape
• Translating briefs into clear recommendations using data, tools, and past learnings
• Considering digital opportunities across planning and implementation
• Preparing media owner briefs and promoting specialist services and research
• Keeping clients informed on industry developments and anticipating their needs
• Participating in new business activity and positively representing the agency
• Tracking key business, campaign and competitive metrics
• Facilitating weekly campaign tracking, optimisation and reporting
• Ensuring accurate invoicing, spend alignment and resolution of account queries
• Demonstrating competence across agency systems and processes

What we value

• A supportive and collaborative culture
• Clients who are open to suggestions and working progressively
• The chance to step into true ownership of client relationships and delivery
• A role where your planning craft and strategic thinking are genuinely valued
• Exposure across digital and traditional channels with room to keep learning
• Opportunities to contribute to new business and elevate your profile internally

Qualifications

• 3–4 years’ experience in a media agency, advertising or publishing environment
• Solid understanding of traditional media channels, with growing digital confidence
• Strong client relationship skills and the ability to anticipate needs
• High attention to detail and accuracy across reporting, planning and delivery
• Ability to juggle multiple priorities and stay organised under pressure
• A solutions‑focused mindset with genuine passion for delivering great work
• Confident communication and collaboration skills— a committed team player
• Experience contributing to new business pitches or RFPs

Benefits

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment supported by our Publicis Liberté flexibility approach.
• Access to our Global AI Platform, Marcel, connecting employees with career mobility and collaboration opportunities.
• Extensive Learning & Development opportunities via Marcel Classes.
• A culture of open feedback and support through Career Conversations.
• A committed Diversity, Equality and Inclusion strategy with active committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and additional leave after service milestones.
• Work Your World program enabling up to 6 weeks of remote work per year.
• Parental leave policy up to 18 weeks paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder, a digital wellbeing platform.
• Partnerships with Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and Australian Disability Network.

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people, regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [e-mail] – your personal information will be kept confidential.