Account Manager

Bedrock Recruitment; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Bedrock Recruitment's client is a leading destination for authentic, design-led furniture and lighting in Australia. An Account Manager is sought to grow and nurture relationships with trade and commercial clients across the region, from initial enquiry through project completion.

You will build strong relationships with architects, interior designers, developers and commercial clients, identify new business opportunities and manage end-to-end sales processes, including quotes and product

Qualifications

• Proven experience in account management, business development or sales in furniture, interior design, architecture or design industries.
• Passion for design with understanding of contemporary furniture and interiors.
• Strong relationship-building skills with a track record of meeting or exceeding sales targets.
• Excellent communication and presentation skills with architects, designers and senior stakeholders.
• Highly organized with the ability to manage multiple client accounts and projects.
• Experience with CRM systems and Microsoft Office; project/specification software is a plus.
• Collaborative, proactive team player.
• Desirable but not essential: tertiary qualification in design or business.

Responsibilities

• Serve as the primary contact for a portfolio of trade and commercial clients, growing revenue and delivering an outstanding client experience.
• Build and maintain relationships with architects, interior designers, developers and commercial clients.
• Identify and pursue new business opportunities to grow the account base and meet sales targets.
• Prepare quotes, proposals and product specifications tailored to client projects.
• Manage end-to-end sales process, including order processing and logistics coordination.
• Present new collections and product launches to clients and update them on range additions.
• Collaborate with showroom, marketing and design teams for client presentations and showroom events.
• Maintain accurate records of client interactions, pipeline and sales activity in the CRM.

Skills

Account management

Business development

Sales experience

Furniture/design industry

CRM skills

Communication skills

Stakeholder management

Education

Tertiary qualification in design or business

Tools

CRM systems

Microsoft Office

Job description

Our client is a leading destination for authentic, design-led furniture, bringing some of the world's most celebrated furniture and lighting brands to the Australian market. With a reputation built on quality, craftsmanship and enduring design, the business partners with architects, interior designers and commercial clients to furnish spaces that inspire. Their inner city showroom and studio serve as a hub for the design community, and they're now looking for a driven Account Manager to help grow and nurture client relationships across the region.

The Opportunity

As Account Manager, you'll be the primary point of contact for a portfolio of trade and commercial clients, responsible for growing revenue and delivering an outstanding client experience from first enquiry through to project completion. Key responsibilities include:

• Building and maintaining strong relationships with architects, interior designers, developers and commercial clients
• Identifying and pursuing new business opportunities to grow the account base and meet sales targets
• Preparing quotes, proposals and product specifications tailored to client projects
• Managing the end-to-end sales process, including order processing, coordination with logistics, and timely follow-up
• Presenting new collections and product launches to clients, keeping them informed of relevant additions to the range
• Collaborating with the showroom, marketing and design teams to support client presentations, product selections and showroom events
• Maintaining accurate records of client interactions, pipeline and sales activity in the CRM
• Staying up to date on industry trends, competitor activity and the broader design landscape to provide informed advice to clients
• Representing the business at industry events, trade shows and client functions as required
• Proven experience in account management, business development or sales, ideally within the furniture, interior design, architecture or broader design industry
• A genuine passion for design, with an understanding of contemporary furniture and interiors
• Strong relationship-building skills with a track record of meeting or exceeding sales targets
• Excellent communication and presentation skills, comfortable engaging with architects, designers and senior stakeholders
• Highly organised, with the ability to manage multiple client accounts and projects simultaneously
• Confident using CRM systems and Microsoft Office; experience with specification or project software is a plus
• A collaborative, proactive approach and the ability to work well within a close-knit team
• A relevant tertiary qualification in design, business or a related field is desirable but not essential

Our Company

Our client is a leading destination for authentic, design-led furniture, bringing some of the world's most celebrated furniture and lighting brands to the Australian market. With a reputation built on quality, craftsmanship and enduring design, the business partners with architects, interior designers and commercial clients to furnish spaces that inspire. Their inner city showroom and studio serve as a hub for the design community, and they're now looking for a driven Account Manager to help grow and nurture client relationships across the region.

The Opportunity

As Account Manager, you'll be the primary point of contact for a portfolio of trade and commercial clients, responsible for growing revenue and delivering an outstanding client experience from first enquiry through to project completion. Key responsibilities include:

• Building and maintaining strong relationships with architects, interior designers, developers and commercial clients
• Identifying and pursuing new business opportunities to grow the account base and meet sales targets
• Preparing quotes, proposals and product specifications tailored to client projects
• Managing the end-to-end sales process, including order processing, coordination with logistics, and timely follow-up
• Presenting new collections and product launches to clients, keeping them informed of relevant additions to the range
• Collaborating with the showroom, marketing and design teams to support client presentations, product selections and showroom events
• Maintaining accurate records of client interactions, pipeline and sales activity in the CRM
• Staying up to date on industry trends, competitor activity and the broader design landscape to provide informed advice to clients
• Representing the business at industry events, trade shows and client functions as required

Your skillset

• Proven experience in account management, business development or sales, ideally within the furniture, interior design, architecture or broader design industry
• A genuine passion for design, with an understanding of contemporary furniture and interiors
• Strong relationship-building skills with a track record of meeting or exceeding sales targets
• Excellent communication and presentation skills, comfortable engaging with architects, designers and senior stakeholders
• Highly organised, with the ability to manage multiple client accounts and projects simultaneously
• Confident using CRM systems and Microsoft Office; experience with specification or project software is a plus
• A collaborative, proactive approach and the ability to work well within a close-knit team
• A relevant tertiary qualification in design, business or a related field is desirable but not essential