Account Manager

Bertelsmann; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Paid parental leave

Learning and development

Diversity and inclusion program

Safety and wellbeing program

Employee discounts

Job summary

Penguin Random House in Melbourne is seeking a customer‑focussed, full‑time Account Manager to drive book sales across our booksellers. You will develop and manage relationships, meet sales budgets and promote collaborative promotions with customers.

You bring a Marketing or Business qualification, 2–3 years sales experience, strong analytical skills, and excellent communication. A passion for books and a proactive, detail‑oriented approach will help you succeed in a fast‑paced publishing

Qualifications

• 3+ years of experience in sales or related roles.
• Strong analytical thinking with data-driven decision making.
• Excellent written and verbal communication skills.
• Ability to manage multiple accounts and priorities.

Responsibilities

• Increase sales and maximise opportunities across accounts.
• Manage the sales process from initial contact to order execution and tracking.
• Identify market and promotional opportunities within each account.
• Link marketing campaigns to promotions to drive sales.
• Prepare reports—written and verbal—for management.
• Attend author events as required.

Skills

Sales experience

Data analysis

Communication

Attention to detail

Education

Marketing/Business degree

Job description

Company Description

At Penguin Random House, we are powered by our people. As the world’s largest trade book publisher, we publish books that matter, from future classics to cherished favourites. Our team is dedicated to creating stories that entertain, educate and inspire. We strive to be the best home for our authors and people, and the most service-oriented partner for our customers.

Job Description

We are seeking a customer focused and full-time Account Manager to join our sales team in Melbourne. Reporting to the Field Sales Manager, you will be responsible for maximising book sales across a selection of our Booksellers. You will develop and manage relationships with customers, meet agreed sales budgets and maximise sales through collaborative promotional activity.

Qualifications

What you will do:

• Increase sales and maximise all opportunities
• Manage the sales process from presentation of sales materials to processing and tracking of orders
• Identify market and promotional opportunities within each account
• Connect marketing campaigns to promotional activity to drive sales
• Report preparation – both written and verbal
• Attending author events as required

What you will bring:

• A tertiary qualification in Marketing, Business or a related field
• A minimum of 2-3 years’ experience in sales
• Experience using feedback and data analysis to make informed and strategic decisions
• Proven ability to think and work analytically
• Excellent attention to detail
• Excellent communication skills, both written and verbal

In addition, you will be a book loving opportunist and a champion of process and operational improvements with the goal of best sales outcomes. You are a self-starter and used to working independently. Previous experience in the publishing or book industry is highly desirable.

Additional Information

Why Penguin Random House?

At Penguin Random House, our iconic Penguin logo stands as a symbol of quality, passion and accessibility. These principles are deeply embedded in our work and environment, driving us to create a lifelong love of reading for everyone.

We are proud to publish the world’s favourite books from the world’s favourite authors. Our collaborative, innovative and creative culture is guided by our core values: Discover, Respect, Engage and Share. Join us in our journey to entertain, educate and inspire through the power of storytelling.

Some of the benefits we offer:

• Paid Parental leave + return to work bonus
• Ongoing Learning and Development
• A supportive and inclusive company culture that values diversity and fosters growth.
• Safety and Wellbeing Program
• Employee Benefits Program (great retail discounts, novated leasing, salary sacrifice, and more)

Penguin Random House is the world’s largest trade book publisher, boasting an impressive list of authors from cherished favourites to future classics across many genres and platforms. In Australia and New Zealand, we are proud to work with the most talented writers, thinkers and achievers and publish a diverse range of local and international voices. We are the leading publisher distributing books across Australia and New Zealand, focusing on speed and reliability to reach our customers and bring the very best books to readers everywhere. Our 400+ creative and passionate people from various backgrounds and experiences work together to uphold our reputation for excellence and clear commitment to service throughout the entire publishing process, and help us to achieve exceptional results. More information can be found at https://www.penguin.com.au/ and https://www.penguin.co.nz/.

Penguin Random House is committed to providing a workplace and culture that values diversity and inclusion across all levels of the business. We recognise and acknowledge the contribution of people with diverse backgrounds, experiences and perspectives. This includes, however is not limited to, differences in gender, age, disability, ethnicity, religion, sexual orientation and family status.