Account Manager

Eightcap; City of Melbourne; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Monthly massages

Drinks Fridays

Parental leave

Staff referral bonus

Flu vaccinations

Purchased leave

Novated leasing

CBD location

Multicultural team

Social events

Job summary

Eightcap, a Melbourne-based fintech connecting traders with global markets, is looking for a client-focused sales professional to grow our wholesale and business trading client base. You will turn first conversations into lasting partnerships and support the sales team to expand high-value relationships.

In this role you will onboard new clients, ensure compliant onboarding, stay sharp on forex, indices, commodities and equity derivatives, and drive KPIs through intelligent cross-sell while

Qualifications

• A bachelor's degree in finance, business, economics or related field.
• At least 3 years in financial services or sales.
• RG146 compliance or willingness to complete certification.
• Proven track record thriving in high-pressure, target-driven environments.
• Strong attention to detail and organisational skills.
• Team-oriented with ability to work across multicultural teams.

Responsibilities

• Grow the Client Base: Support the sales team in acquiring and managing business and wholesale trading clients.
• Onboard with Precision: Guide new business clients through onboarding and compliance verification.
• Stay Market Sharp: Keep knowledge of forex, indices, commodities and equity derivatives current.
• Chase the Numbers: Work towards KPIs and revenue targets, spotting cross-sell opportunities.
• Deliver Standout Support: Provide fast, professional client support via email, phone and chat.
• Keep It Compliant: Ensure interactions adhere to ASIC guidelines and internal procedures.

Skills

Relationship building

Sales excellence

CRM software

English communication

Attention to detail

Education

Bachelor's degree in finance, business, economics or related field

Tools

MS Office

CRM software

Job description

Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.

We're after someone with a genuine curiosity about markets and an instinct for spotting opportunity, someone who sees a client relationship as a long game, not a single transaction. In this role you'll own the acquisition and growth of our wholesale and business trading client base, turning first conversations into lasting, high value partnerships.

To drive real impact in this role, you will:

• Grow the Client Base: Support the sales team in acquiring and managing business and wholesale trading clients, building relationships that drive real trading activity.
• Onboard with Precision: Guide new business clients through onboarding and compliance verification, getting them trading quickly and correctly.
• Stay Market Sharp: Keep your knowledge of forex, indices, commodities and equity derivatives current, and translate our trading platforms and tools into clear value for clients.
• Chase the Numbers: Work towards and beyond individual and team KPIs and revenue targets, spotting cross-sell opportunities and flagging new products along the way.
• Deliver Standout Support: Provide fast, professional client support across email, phone and chat, keeping CRM records accurate and follow-ups on track.
• Keep It Compliant: Ensure every interaction adheres to ASIC regulatory guidelines and internal compliance procedures.

What You'll Bring:

• A bachelor's degree in finance, business, economics or a related field, or at least 3 years in financial services or sales
• Strong communication skills in English, written and verbal
• RG146 compliance or willingness to complete certification
• A proven track record thriving in high-pressure, target-driven environments
• Sharp attention to detail and strong organisational skills
• A team-oriented mindset with the ability to work across multicultural teams
• Confidence with MS Office and CRM software, and comfort handling data and client records
• A highly motivated "hunter" mentality with a solutions-first approach to client needs
• Experience with wholesale or high net wealth clients in a brokerage or fintech setting is a strong bonus
• A passion for financial markets with a grounding in CFDs and margin trading is a bonus but not essential

What's it like to work at Eightcap?

We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.

We also support you through:

• Ongoing investment in your career development, including technical and professional training.
• Wellness and lifestyle perks, such as monthly corporate massages.
• Drinks every Friday.
• Parental leave entitlements.
• Staff referral bonus programme.
• Annual flu vaccinations.
• Purchased leave.
• Novated leasing options for vehicle financing and management.
• A great CBD location with easy access to public transport.
• A multicultural, collaborative and supportive team culture.
• Being part of exciting new projects for the company.
• Regular social activities.