Account Executive

Mercer; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Marsh Australia is seeking an Account Executive to join our high-performing Buying Groups team. You will manage a portfolio of industry insurance schemes and drive both service and commercial outcomes for scheme members and corporate sponsors in a collaborative environment.

The role offers hybrid work with in-office presence at least three days per week, and opportunities to grow your insurance broking career across Professions, Retail and Group/Scheme segments in Melbourne, Sydney or Brisbane.

Qualifications

• Tier 1 Insurance Broking Compliance qualification is required.
• 5+ years’ experience in general insurance broking, ideally in a client-facing or advisory role.
• Experience in Group, SME or scheme-based environment is required.

Responsibilities

• Manage a portfolio of industry insurance schemes with care, accuracy and commercial awareness.
• Deliver outstanding service to scheme members and corporate sponsors.
• Drive new business and renewal processes, including policy binding, invoicing and distribution of policy documentation.
• Prepare quotation and placing slips.
• Support pre-renewal and broking meetings with relevant documentation and insights.
• Produce renewal reports and insurance manuals as required.

Skills

Interpersonal skills

Communication

Organisational skills

Client service mindset

Microsoft Office proficiency

Education

Tier 1 Insurance Broking Compliance qualification

Tools

Broker systems/platforms

Microsoft Office

Job description

Summary

As an Account Executive at Marsh Australia, you will manage a portfolio of industry insurance schemes, ensuring care, accuracy, and commercial awareness. Key responsibilities include delivering service to scheme members, driving new business and renewals, preparing quotations, and supporting broking meetings. The role requires a Tier 1 Insurance Broking Compliance qualification, over five years’ experience in general insurance broking (preferably in a client-facing or advisory role), and experience in group, SME, or scheme-based environments. Strong interpersonal, communication, and organisational skills are essential, along with proficiency in Microsoft tools and broker systems. The position is hybrid, requiring at least three days per week in the office, and applicants must have legal eligibility to work in Australia.

JOB DESCRIPTION

Marsh Australia is looking for a motivated Account Executive to join our high-performing Buying Groups team. This is an exciting opportunity for an insurance professional who is passionate about client service, enjoys variety in their work, and is keen to build a long-term career within a collaborative and supportive environment.

We have multiple opportunities available across Professions, Retail and Group/Scheme Segments, so whether you’re looking to grow into the role or bring deeper experience to the team, we’d love to hear from you.

This role can be based in Melbourne, Sydney or Brisbane and offers a hybrid working model, with a requirement to be in the office at least three days per week.

What you’ll do

In this role, you will take ownership of a range of industry insurance schemes and play a key part in their day-to-day strategic and operational management. Your responsibilities will include:

• Managing a portfolio of insurance schemes with care, accuracy and commercial awareness
• Delivering outstanding service to scheme members and corporate sponsors
• Driving new business and renewal processes, including policy binding, invoicing and distribution of policy documentation
• Preparing quotation and placing slips
• Supporting pre-renewal and broking meetings with relevant documentation and insights
• Producing renewal reports and insurance manuals as required

What you’ll bring

We’re looking for someone who brings both technical insurance knowledge and a strong client service mindset. Ideally, you will have:

• A Tier 1 Insurance Broking Compliance qualification
• 5+ years’ experience in general insurance broking, ideally in a client-facing or advisory role
• Experience in an Group, SME or scheme-based environment - required
• Exposure to client service, underwriting, claims, or broking – also highly regarded
• Strong interpersonal skills and the ability to communicate clearly with a range of stakeholders
• A genuine willingness to learn, adapt and develop new skills
• Strong capability across the Microsoft suite and broker systems/platforms

What will help you stand out

You’ll thrive in this role if you are:

• Highly client-focused, with the ability to anticipate needs and deliver exceptional service
• A proactive self-starter who takes ownership and achieves results
• Exceptionally detail-oriented and well organised
• Able to solve problems creatively and think laterally when needed
• Trusted to handle sensitive and confidential information with professionalism
• Confident with Microsoft tools and quick to learn new systems

Why Marsh?

At Marsh, you’ll be part of a team that values development, collaboration and impact. We support our people to do their best work through:

• Professional development and career progression opportunities
• Interesting and meaningful work
• Supportive leaders and a collaborative team culture
• The opportunity to work with talented colleagues and make a real difference for clients, colleagues and communities
• A range of benefits and rewards designed to support your wellbeing

If you’re looking for a role where you can grow your expertise, contribute to a respected team, and develop your career in insurance broking, we’d love to hear from you.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.