Account Development Executive - APAC

doordashaustralia; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

DoorDash Australia is seeking an Account Development Executive to own a book of business and drive revenue growth by expanding existing accounts and acquiring new ones in Melbourne. You will build trusted relationships with business owners and decision-makers and partner with teams to ensure long-term client success.

You will present and demonstrate value, identify upsell opportunities, and collaborate with Sales, Customer Success, Product, and Marketing to deliver outcomes.

Qualifications

• 3+ years in sales or account management.
• Proven track record meeting revenue targets.
• Strong communication with stakeholders at all levels.

Responsibilities

• Grow your book with upsell, cross-sell and expansion within existing accounts.
• Pitch and close upsells with solutions like analytics or marketing tools.
• Sell consultatively by matching solutions to client goals.
• Collaborate with Sales, Customer Success, Product and Marketing.
• Lead client presentations and product demos.
• Build trusted relationships as a client advisor at all levels.
• Forecast, report, and share insights to improve the pipeline.

Skills

Sales experience

Account management

Upsell opportunities

Communication skills

Job description

About the Team

The SMB Sales team at DoorDash is on a mission to empower local restaurants and hospitality businesses to grow. We partner with operators to uncover business gaps, offer creative solutions, and drive long-term value through our merchant-first products. We're a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of local business, and the technology that supports it.

About the Role

As an Account Development Executive, you'll own a book of business and drive revenue growth through a mix of account expansion of current and newly acquired business. You'll build trusted relationships with business owners and decision-makers, and you'll work closely with teams across the business to make sure clients are set up for long-term success.

You're excited about this opportunity because you will...

• Grow your book. Drive upsell, cross-sell, and expansion within existing accounts to meet or exceed revenue targets..
• Pitch and Close Upsells. Recommend solutions like advanced reporting or marketing tools that increase engagement and adoption of the platform.
• Sell consultatively. Understand each client's goals and challenges, and match solutions to their needs.
• Collaborate Across Teams . Partner with Sales, Customer Success, Product, and Marketing to advocate for clients and drive successful outcomes.
• Lead Client Presentations. Deliver engaging presentations and product demos that showcase our value and educate clients on new capabilities.
• Build trusted relationships . Act as a strategic advisor to clients at all levels.
• Collaborate across teams. Work with internal partners to ensure a smooth handoff and a strong client experience.
• Forecast and report. Keep accurate pipeline records, forecast reliably, and share insights that help the wider team.

We're excited about you because...

• You have 3+ years in sales, account management, or a similar commercial role, with a proven record of meeting or exceeding revenue targets
• You know how to identify and drive upsell and cross-sell opportunities that create real value for your clients
• You can manage a high volume of deals and priorities without losing follow-through
• You’re a strong communicator who can engage effectively with clients at all levels, both in writing and in conversation
• You’re confident working with data and using insights to shape smart sales strategies
• You care deeply about your clients and are committed to delivering service that drives results
• You’re organized, proactive, and self driven

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.