Account Delivery Head - Sydney

Ayan Infotech; Sydney; On-site; AUD 180,000 - 230,000; Full time

Job summary

Ayan Infotech in Sydney seeks an Account Delivery Head to lead end-to-end delivery for a strategic enterprise account. The role requires executive stakeholder engagement and accountability for service performance, transformation execution, and commercial health across Australia and global delivery centers.

You will manage multi-vendor, on-site delivery with a customer-first approach, balancing operational excellence, workforce capability, and contractual commitments in a complex, multi-tower

Qualifications

• 15+ years in technology services with senior delivery accountability.
• Proven cloud migration leadership for enterprise projects.
• Experience managing large stakeholder expectations across complex programs.
• Led distributed teams across onshore, offshore and hybrid models.
• Track record in transformation, transition or modernization initiatives.

Responsibilities

• Provide end-to-end delivery leadership for a strategic enterprise account.
• Own service performance, client outcomes, transformation execution and governance.
• Manage commercial health, risk, and cross-functional teams across Australia and globals.
• Balance service excellence with financial performance and contractual commitments.
• Navigate a multi-vendor environment to accelerate modernization.

Skills

Senior leadership

Delivery leadership

Stakeholder management

Cloud migration experience

Multi-vendor delivery

Enterprise delivery

Transformation programs

Global delivery

Job description

Ayan Infotech are looking for an Account Delivery Head for a permanent job opportunity in Sydney.

Due to the nature of the work involved, we can only consider Australian Citizens for this opportunity who are located in Sydney or are willing to relocate to Sydney.

Job Title: Account Delivery Head
Location: Sydney (on-site)
Type: Permanent

Required Skills:

• 15+ years of experience in technology services, managed services, enterprise delivery, infrastructure, cloud, applications, or digital operations, including substantial senior leadership accountability.
• Strong experience in cloud migration efforts as a delivery lead is critical for this role.
• The role works with a large number of senior stakeholders within the enterprise and expects a leader who can manage with the expectations from these stakeholders on a regular basis.
• Proven ownership of a large strategic account or complex enterprise delivery environment with demanding operational, transformation, and commercial objectives.
• Demonstrated success leading distributed, multi tower and multi vendor teams across onshore, offshore, and hybrid delivery models.
• Experience stabilising complex services while simultaneously delivering major transformation, transition, or modernisation programs.
• A strong record of executive stakeholder management within enterprise, public sector, education, utilities, transport, or similarly complex environments.

A successful candidate will have:

We are seeking an accomplished Delivery Head to provide end to end delivery leadership for a strategic account. The role is accountable for service performance, client outcomes, transformation execution, commercial health, governance, risk management, and the leadership of multidisciplinary teams across Australia and global delivery centres.

The successful candidate will combine executive level customer engagement with strong managed services discipline and broad infrastructure, cloud, workplace, network, security, applications, and service integration experience. This leader will act as the senior delivery representative for the account, maintain operational stability, accelerate modernisation, and convert client priorities into measurable business and service outcomes.

This position is suited to a customer first leader who is comfortable operating in a complex, multi vendor environment and who can balance service excellence, transformation, financial performance, workforce capability, and contractual commitments.

Please note we will be able to contact only shortlisted candidates for this role. We thank you in advance for your interest.