Accessibility Experience (AX) Lead

Experis Australia; Canberra; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

ManpowerGroup is seeking an Accessibility Experience Lead to champion accessibility and inclusive design across a large-scale digital environment. You will embed standards across products, platforms and services, partnering with product, design, architecture and technology teams to deliver better experiences for Australians.

The role combines strategic leadership with hands-on work on design systems and component libraries, driving testing programs with diverse users and coaching teams to build

Qualifications

• Experience leading accessibility or inclusive design initiatives in complex environments.
• Strong knowledge of accessibility standards and assistive technologies.
• Experience conducting accessibility audits, testing, remediation and validation.
• Proven collaboration with designers, developers and product teams.
• Excellent stakeholder engagement and communication.
• Experience coaching and training to build capability.

Responsibilities

• Lead accessibility and inclusive design across digital products and services.
• Champion accessibility requirements throughout the delivery lifecycle.
• Establish and maintain accessibility standards and testing approaches.
• Advise designers, developers, architects and product teams.
• Influence UI, components and design systems.
• Develop accessibility testing programs involving people with disability.
• Drive continual improvement in accessibility capability and outcomes.
• Coach teams to raise accessibility awareness.

Skills

Accessibility leadership

Inclusive design

Digital UX initiatives

Stakeholder engagement

Coaching & mentoring

Tools

Storybook

Front-end frameworks

Job description

EL1 Equivalent | Hybrid Working | 12 Month Contract + Extension

Are you passionate about creating inclusive digital experiences that make a real difference? We are seeking an experienced Accessibility Experience (AX) Lead to champion accessibility and inclusive design across a large-scale digital environment, ensuring digital services are accessible to all users regardless of ability, circumstance or assistive technology requirements.

This is a unique opportunity to influence accessibility strategy, shape digital experiences and drive meaningful outcomes for Australians through innovative digital solutions.

The Opportunity

As the Accessibility Experience Lead, you will play a critical role in embedding accessibility and inclusive design practices across digital products, platforms and services. Working closely with product, design, architecture and technology teams, you will provide expert guidance, establish accessibility standards and drive continuous improvement in accessible service delivery.

You will combine strategic leadership with hands-on involvement in digital products, design systems and component libraries, helping to create best practice digital experiences that go beyond compliance and genuinely improve user outcomes.

Key Responsibilities

• Lead accessibility and inclusive design practices across digital products and services.
• Champion accessibility requirements throughout the entire delivery lifecycle.
• Establish and maintain accessibility standards, frameworks and testing approaches.
• Provide expert advice to designers, developers, architects and product teams.
• Influence and improve user interfaces, reusable components and design systems.
• Contribute to accessibility enhancements within component libraries and digital platforms.
• Develop and lead accessibility testing programs involving people with disability and assistive technology users.
• Drive innovation and continuous improvement in accessibility capability and delivery outcomes.
• Coach and mentor teams to build accessibility awareness and capability across the organisation.

About You

To be successful in this role, you will bring:

• Demonstrated experience leading accessibility, inclusive design or digital user experience initiatives within complex environments.
• Strong knowledge of accessibility standards, assistive technologies and inclusive design principles.
• Experience conducting accessibility audits, testing, remediation and validation activities.
• Proven ability to collaborate with multidisciplinary teams, including designers, developers and product professionals.
• Excellent stakeholder engagement, communication and influencing skills.
• Experience developing organisational capability through coaching, mentoring and training initiatives.

Highly Regarded

• Experience working with design systems, Storybook, component libraries or front-end frameworks.
• Experience establishing accessibility testing panels or user engagement programs.
• Previous experience within government or highly regulated environments.
• Exposure to AI-assisted tools for accessibility testing, content analysis or digital experience improvements.

What's on Offer?

• 12-month initial contract with potential extension.
• Hybrid working arrangements.
• Opportunity to shape accessibility strategy at an enterprise level.
• Work on meaningful projects that improve digital experiences for diverse communities.
• Collaborative and inclusive team environment.

Requirements

• Australian Citizenship is mandatory.
• Must hold a Baseline Security Clearance.
• Available to work across ACT, NSW, VIC or QLD locations.

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability.

Aboriginal and Torres Strait Islander people are encouraged to apply.