Academic Services Officer

UWA; Town Of Port Hedland; On-site; AUD 87,000 - 96,000; Part time

Job summary

The Rural Clinical School of Western Australia (RCSWA), part of the University of Western Australia, is seeking an experienced Academic Services Officer to support students, staff and Medical Coordinators at a Port Hedland site. You will coordinate a broad range of administrative services, provide high-quality information on procedures, and drive improvements to workflows and service delivery.

The role is 0.5 FTE for seven months, with a fixed-term appointment for a rural health education

Qualifications

• Relevant tertiary qualification or an equivalent combination of education, training and substantial administrative experience.
• Demonstrated experience providing high-level administrative support in a complex and customer-focused environment.
• Strong organisational skills with the ability to manage competing priorities, work independently and meet deadlines.
• Well-developed written and verbal communication skills, with proven ability to build productive relationships with a diverse range of stakeholders.
• Proficiency in Microsoft Office applications and other business systems, together with a commitment to service excellence and continuous improvement.

Responsibilities

• Coordinate and deliver a broad range of administrative services that support students, academic staff and Medical Coordinators at a designated RCSWA site.
• Provide high-quality advice, information and support on procedures, processes and operational activities while responding to complex enquiries with initiative and sound judgement.
• Contribute to continuous improvement by identifying and implementing enhancements to administrative systems, workflows and service delivery practices.

Skills

Organisational skills

Communication skills

Microsoft Office

Stakeholder management

Customer service

Education

Relevant tertiary qualification

Tools

MS Office Suite

Job description

• Join a collaborative team committed to enhancing rural health education and improving health outcomes in regional and remote communities.
• Part-time (0.5 FTE) appointment on a fixed-term basis for 7 months.
• Base salary range: Level 5: $86,540 - $95,920 p.a. plus 17% superannuation.
• Must reside in Port Hedland

About the area

The Rural Clinical School of Western Australia (RCSWA) is part of the UWA Medical School within the Faculty of Health and Medical Sciences. RCSWA delivers high-quality rural clinical education to medical students from The University of Western Australia, Curtin University and The University of Notre Dame Australia.

Operating across a network that spans more than 3,500 kilometres throughout Western Australia, RCSWA provides students with meaningful rural clinical experiences while contributing to the development of a skilled rural medical workforce and improved health outcomes for rural and remote communities.

The Academic Services team delivers professional administrative and academic support services to staff and students across the School, with a strong focus on service excellence, collaboration and continuous improvement.

About the opportunity

• Coordinate and deliver a broad range of administrative services that support students, academic staff and Medical Coordinators at a designated RCSWA site.
• Provide high-quality advice, information and support on procedures, processes and operational activities while responding to complex enquiries with initiative and sound judgement.
• Contribute to continuous improvement by identifying and implementing enhancements to administrative systems, workflows and service delivery practices.

About you

• Relevant tertiary qualification or an equivalent combination of education, training and substantial administrative experience.
• Demonstrated experience providing high-level administrative support in a complex and customer-focused environment.
• Strong organisational skills with the ability to manage competing priorities, work independently and meet deadlines.
• Well-developed written and verbal communication skills, with proven ability to build productive relationships with a diverse range of stakeholders.
• Proficiency in Microsoft Office applications and other business systems, together with a commitment to service excellence and continuous improvement.

Note: As part of the recruitment process, candidates will be required to complete declarations in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence.

Position description: PD [Academic Services Officer] [524645].pdf

To learn more about this opportunity, please contact Robyn Fortune at [e-mail]

For enquiries on the recruitment process, please contact Talent Advisor at [e-mail]

Closing date: 11:55 PM AWST on Sunday, 25 October 2026

This position is only open to applicants with relevant rights to work in Australia.

Please note: Unsolicited applications from recruitment agencies will not be accepted outside of formal channels.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

Learn more about us.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

If you have queries relating to your application, please contact the individual named in the advertisement. To enable a quick response, please include the 6-digit job reference number.