Aboriginal Community Support Worker

New Horizons Enterprises Limited; Bowral; On-site; AUD 60,000 - 80,000; Full time

Job summary

A not-for-profit organization is seeking a Full-Time Permanent Aboriginal Community Support Worker to provide culturally safe support within the HASI Program in Bowral. The role emphasizes empowering clients with mental health challenges, supporting their independence through personalized plans, and fostering genuine connections within the community. Applicants are encouraged from Aboriginal and Torres Strait Islander individuals. Attractive salary packages and professional development opportunities are offered.

Benefits

Salary Packaging

Employee Assistance Program

Fitness Passport

Professional Development

Flexible work arrangements

Qualifications

• Ability to connect authentically with Aboriginal cultures.
• Experience in supporting individuals with mental health needs.
• Current Police check and relevant working with children checks.

Responsibilities

• Develop individualised support plans focusing on wellbeing needs.
• Assist customers with daily living activities including finances and transport.
• Maintain accurate customer records and support community engagement.

Skills

Cultural Competence and Connection

Great computer skills

Commitment to enhancing cultural safety

Education

Minimum Cert IV in Mental Health, Peer Work

Tools

Microsoft Office

Job description

New Horizons is looking for a dedicated Full-Time Permanent Aboriginal Community Support Worker to join our team within the Housing & Accommodation Support Initiative (HASI) Program in the Wollondilly and Wingecarribee area. This is an identified position under Section 14 of the Anti-Discrimination Act 1977 (NSW), and we strongly encourage applications from Aboriginal and Torres Strait Islander people.

If you're looking for somewhere to pursue your passion and make a significant difference within your community by ensuring culturally safe and responsive support, this is the role for you.

At New Horizons, we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional service that enhances the lives of our customers. We align our work with our organisation’s values, fostering a culture of collaboration, trust, and accountability.

This role specifically provides psychosocial supports and works in partnership with people living with mental ill-health, empowering them to live and recover within the community in the way that they want to. We support our customers to build independence, identify and achieve goals, engage in activities of daily life, and encourage genuine connections within the community.

What You'll Bring To The Role

Beyond a positive, authentic, and inclusive personality that you bring to work every day, we're looking for someone who brings a deep understanding of Aboriginal cultures and communities. Your ability to connect authentically and provide culturally safe support will be key to empowering our customers.

We strongly encourage people with a lived experience of mental ill-health to apply for this position.

You'll Also Bring

• Cultural Competence and Connection: A strong understanding of, and connection to, Aboriginal cultures and communities.
• Building Cultural Safety: A commitment to actively contributing to and enhancing New Horizons' culturally safe service delivery for Aboriginal and Torres Strait Islander consumers.
• A strong set of values that guides your work, incorporating our organisational values of passion, integrity & respect.
• Great computer skills with proven ability to use Microsoft Office and customer relationship management systems.
• Minimum Cert IV in Mental Health, Peer Work, or equivalent industry experience.
• Valid NSW Class C driver's licence, with the ability to drive vehicles in this licence class, including large cars and vans.
• Current Police check (not more than 3 months old), WWCC and NDIS WC to meet New Horizons employment criteria prior to commencing with us.

The Day-to-Day

Collaborating with customers to develop individualised, person-centred support plans that incorporate their identified wellbeing needs, their strengths, and their goals, with a strong focus on cultural safety and responsiveness.

Providing support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care, as well as other supports as required.

Supporting and encouraging our customers to participate in activities of their choice, such as social, leisure, sporting, educational, employment activities, etc.

Keeping customer records up to date daily using online systems and electronic databases.

Developing and maintaining strong, trusting relationships and networks with Aboriginal communities, Elders, community leaders, and both Indigenous-identified and non-identified stakeholders relevant to supporting Indigenous consumers.

What We're Offering

New Horizons pays above the award & penalty rates

Salary Packaging: Take advantage of the tax benefits available only to employees who work for a not-for-profit organisation through lower tax deductions.

Entertainment card to package an additional $2,650 in tax free pay

Employee Assistance Program: Access confidential counselling services.

Fitness Passport

Professional Development: Grow through internal and external learning, workplace mentoring, and professional development opportunities, including secondments.

Work-Life Balance: Access flexible work arrangements, long service leave, and/or parental leave.

Supportive Culture: Work in a supportive culture and working environment where you feel heard and respected.

Reward program that recognises your achievements

How To Apply

Please submit your updated resume.

Please note that as part of our employment checks, we will request a Current police check (not more than 3 months old), a NSW Working with Children Check (WWCC) and an NDIS Worker Screening Check.

New Horizons values diversity and encourages applications from people from all walks of life. Our vision is to see happy, inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.