Aboriginal and Torres Strait Islander Health Worker / Practitioner

Yeppoon Family Practice; Yeppoon; On-site; AUD 42,000 - 65,000; Part time

Benefits offered by this job

Trusted local practice

Patient-centred care

Culturally respectful environment

3 days per week hours

Professional development

Collaborative care

Local impact

Job summary

Yeppoon Family Practice is seeking an Aboriginal and Torres Strait Islander Health Worker or Practitioner to join our community-focused team on a part-time basis. You will build trusted relationships with First Nations patients, support access to primary healthcare and contribute to culturally respectful care across the Capricorn Coast.

You will work 3 days per week alongside GPs, Nurses and Admin staff, with onboarding and ongoing professional development to strengthen chronic disease

Qualifications

• Certificate II/III or higher qualification in Aboriginal and/or Torres Strait Islander Primary Health Care
• Genuine commitment to patient-centred and culturally respectful healthcare
• Strong communication and interpersonal skills
• Ability to build respectful and trusting relationships with patients and families
• Ability to work collaboratively as part of a multidisciplinary healthcare team
• Strong organisational and time management skills
• Confidence using computers and clinical software
• A positive, flexible and proactive approach
• Commitment to maintaining patient confidentiality and professional standards

Responsibilities

• Support First Nations patients to access and navigate primary healthcare
• Build strong, respectful and trusting relationships with patients and families
• Support patients with chronic disease management and preventative healthcare
• Assist with health assessments and ongoing care planning
• Support the delivery and coordination of care plans and chronic disease management
• Provide patient education, health promotion and lifestyle support
• Support patients to understand and engage with their healthcare plans
• Liaise with GPs, Nurses, allied health providers and external services to support coordinated care
• Identify barriers to healthcare access and help patients navigate services
• Support follow-up, recalls and continuity of care
• Assist with referrals and connection to relevant community and health services
• Maintain accurate and confidential patient records
• Contribute to culturally respectful and accessible healthcare for First Nations patients

Skills

Communication skills

Interpersonal skills

Team collaboration

Confidentiality

Time management

Education

Certificate II/III or higher in Aboriginal and/or Torres Strait Islander Primary Health Care

Job description

Aboriginal and Torres Strait Islander Health Worker / Practitioner

Are you an Aboriginal and/or Torres Strait Islander Health Worker or Practitioner looking for a role where your skills, knowledge, relationships and connection to community can make a genuine difference?

Yeppoon Family Practice is a long-established, well-loved general practice with a proud history of caring for families across the Capricorn Coast. For many patients, we have been part of their healthcare journey for years — sometimes generations.

As our practice continues to grow, we are looking for an Aboriginal and Torres Strait Islander Health Worker or Practitioner to join our supportive team and help us continue providing patient-centred, culturally respectful care for First Nations patients in our community.

This is a part-time position working 3 days per week at Yeppoon Family Practice.

At Yeppoon Family Practice, our purpose is simple: to make a meaningful difference to the health of our community.

We offer a refreshing alternative to the bureaucracy of large hospitals or corporate healthcare. Here, you will be part of a local, values-driven team where people know each other, patients are treated as individuals, and every member of the healthcare team has an important role to play.

You will work alongside experienced GPs, Nurses and Administration staff, with the support of a practice group that has proudly served the Central Queensland community for 50 years.

This role provides an opportunity to build strong and respectful relationships with First Nations patients and families and support access to patient-centred, culturally respectful primary healthcare.

What we offer

• A trusted and respected local practice – Join a long-established healthcare team with deep community connections and a reputation for compassionate, high-quality care.
• Patient-centred care for First Nations patients – Support patients to access and engage with healthcare in a way that respects their individual needs, culture, experiences and circumstances.
• A culturally respectful and supportive environment – Work alongside GPs, Nurses and Administration staff who value respect, teamwork, kindness and culturally appropriate care.
• Predictable, family-friendly hours – Work 3 days per week with stable weekday hours and no shift work.
• Professional development and support – Receive comprehensive onboarding and role-specific training, with opportunities to develop your skills across primary healthcare, chronic disease management, care planning and preventative health.
• Collaborative care – Work closely with GPs, Nurses and other members of the healthcare team to support coordinated and holistic patient care.
• The opportunity to make a local impact – Contribute to improving healthcare access and supporting positive health outcomes for First Nations patients and families across the Capricorn Coast.

About the role

• Supporting First Nations patients to access and navigate primary healthcare services
• Building strong, respectful and trusting relationships with patients and families
• Supporting patients with chronic disease management and preventative healthcare
• Assisting with health assessments and ongoing care planning
• Supporting the delivery and coordination of care plans and chronic disease management
• Providing patient education, health promotion and lifestyle support
• Supporting patients to understand and engage with their healthcare plans
• Liaising with GPs, Nurses, allied health providers and external services to support coordinated care
• Identifying barriers to healthcare access and helping patients navigate appropriate services
• Supporting follow-up, recalls and continuity of care
• Assisting with referrals and connection to relevant community and health services
• Maintaining accurate and confidential patient records
• Contributing to initiatives that support culturally respectful and accessible healthcare for First Nations patients

What we're looking for

• Certificate II, Certificate III or higher qualification in Aboriginal and/or Torres Strait Islander Primary Health Care
• Genuine commitment to providing patient-centred and culturally respectful healthcare
• Strong communication and interpersonal skills
• Ability to build respectful and trusting relationships with patients and families
• Ability to work collaboratively as part of a multidisciplinary healthcare team
• Strong organisational and time management skills
• Confidence using computers and clinical software
• A positive, flexible and proactive approach
• Commitment to maintaining patient confidentiality and professional standards

Desirable, but not essential

• Previous experience working in general practice or primary healthcare
• Experience with care planning and chronic disease management
• Experience supporting health assessments and preventative healthcare
• Experience working with First Nations patients and communities
• Knowledge of local health and community services
• Current CPR certification

We welcome applications from both experienced Aboriginal and Torres Strait Islander Health Workers/Practitioners and those looking to further develop their skills within general practice.

About us

Yeppoon Family Practice is part of the Yeppoon Family Practice Group, a long-established local general practice group committed to providing high-quality, compassionate and community-focused care.

Across our practices — including Yeppoon Family Practice, The Family Practice Emu Park, Figtree Family Practice and Complete Skin Solutions in Rockhampton — we are united by a shared purpose: to make a meaningful difference in the health of our community.

We are proud to have cared for generations of local families and to have built a reputation for trusted, relationship-based healthcare.

As teaching practices, we are also committed to education, mentoring and nurturing the next generation of primary healthcare professionals. We value learning, innovation, sustainability and responsible business practices that help protect access to quality healthcare for future generations.

Our values

Inspired to make a difference – We come to work each day motivated to positively impact each other's lives and the lives of our patients. Genuine care is at the heart of all we do.

Growth mindset – We embrace change, support learning and create opportunities for professional and personal growth.

Teamwork – We believe teamwork is the foundation of exceptional care. We respect the diversity of our team and value the collective expertise each person brings.

At the Yeppoon Family Practice Group, we are more than a healthcare provider. We are a community of people dedicated to delivering compassionate care, inspiring growth and building a healthier future.

Ready to join a practice that truly values you?

If you are looking for a role where your knowledge, cultural understanding, relationships and skills are valued, and where you can make a meaningful difference to the healthcare experience of First Nations patients in our community, we would love to hear from you.