A03 Payroll Service Officer

ROBERT WALTERS AUSTRALIA; City of Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

A leading government department is looking for a dedicated Payroll Service Officer to join the Payroll Processing team in Brisbane CBD. This temporary role, until June 2026, involves processing payroll transactions, providing administrative support, and contributing to a collaborative environment. The ideal candidate will possess strong communication skills and attention to detail. Salary ranges from AUD50.37 to AUD55.89 per hour plus superannuation, with a hybrid workplace model.

Qualifications

• Ability to validate payroll transactions accurately.
• Proven commitment to continuous personal development.
• Strong reporting skills to keep stakeholders informed.

Responsibilities

• Process and validate end-to-end payroll transactions.
• Provide data entry and administrative support.
• Maintain productive relationships with stakeholders.

Skills

Payroll processing

Attention to detail

Time management

Communication skills

Job description

Overview

A leading government department is seeking a dedicated Payroll Service Officer to join their highly regarded Payroll Processing team based in the heart of Brisbane CBD. This is an exceptional opportunity to become part of a supportive and inclusive workplace that values your commitment to delivering accurate and timely payroll services. The position is temporary until June 2026, with the possibility of extension.

What you'll do

• Process and validate end-to-end payroll and establishment transactions with accuracy and efficiency, ensuring all deadlines are met without compromising quality.
• Provide comprehensive business support through data entry, spreadsheet management, and word processing tasks that underpin the smooth running of payroll operations.
• Work as an integral member of a collaborative team, sharing knowledge and supporting colleagues to achieve shared goals in a positive work environment.
• Identify areas for enhancement within existing processes, actively recommending and participating in continuous improvement initiatives that benefit both the team and wider organisation.
• Develop and maintain productive working relationships with internal stakeholders, fostering trust and open communication across departments.
• Deliver consistently high-quality customer service by responding promptly to queries, resolving issues with empathy, and ensuring all interactions are handled professionally.
• Demonstrate excellent time management skills by effectively prioritising competing demands and meeting multiple deadlines without sacrificing attention to detail.
• Contribute positively to an accountable, fair, and safe work environment by upholding organisational values and supporting colleagues as needed.

What you bring

• Demonstrated ability to undertake all key functions required for effective payroll processing as outlined above, including transaction validation and administrative support.
• Proven commitment to personal development and continuous improvement through active participation in training or self-directed learning initiatives.
• Strong capability in monitoring work progress using available tools or systems, coupled with clear reporting skills that keep stakeholders informed.
• Flexibility in adapting to changing priorities while remaining dependable as an effective member of a close-knit team environment.
• Personal responsibility for producing high-quality work outputs consistently under tight deadlines or competing demands.
• Clear, concise, and respectful communication abilities—both written and verbal—including active listening skills that promote understanding among colleagues and clients.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or call Madeline Wyld on 61 7 3032 2213 for a confidential discussion.

About the job

• Contract Type: Contract
• Specialism: Accountancy & Finance
• Focus: Payroll
• Industry: Admin and Secretarial
• Salary: AUD50.37 - AUD55.89 per hour + super
• Workplace Type: Hybrid
• Experience Level: Entry Level
• Location: Brisbane CBD