2Ic Retail Assistant - Clarks Rockhampton (Qld)

Clarks; Rockhampton Regional; On-site; AUD 28,000 - 34,000; Part time

Benefits offered by this job

Staff discounts

Job summary

Clarks Rockhampton is seeking a motivated Part-Time 2IC Retail Assistant to support the Store Manager and lead the team. You will focus on delivering outstanding customer experiences while maintaining store standards.

Your role includes fitting customers, recommending products, driving sales, coaching staff, and keeping visuals pristine during busy periods.

Join a world-renowned footwear brand with a supportive team and opportunities for growth; weekend and late-night availability are valued.

Qualifications

• A positive attitude with excellent communication and customer service skills.
• Previous retail experience, ideally in a leadership or key holder role.
• Confidence in engaging with customers and building lasting relationships.
• A proactive approach with the ability to lead by example.
• Strong organisational skills and the ability to thrive in a fast-paced environment.
• Flexible availability, including weekends and late-night trading.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Assist customers in finding the perfect footwear through professional fitting and product recommendations.
• Drive sales through strong product knowledge and confident add-on selling.
• Support the Store Manager with the day-to-day operations of the store.
• Assist in coaching and motivating the team to achieve daily and weekly sales targets.
• Maintain high standards of visual merchandising, presentation, and store cleanliness.
• Help oversee store operations during the Store Manager's absence.

Skills

Communication

Customer service

Leadership

Retail experience

Organisation

Flexible hours

Job description

2IC RETAIL ASSISTANT

Part-Time 2IC Retail Assistant : Clarks Rockhampton (QLD)

We're looking for a motivated and customer-focused Part-Time 2IC Retail Assistant to join our team at Clarks Rockhampton.

This is an excellent opportunity for someone who enjoys working with people, has a passion for retail, and is ready to support the Store Manager in delivering an outstanding customer experience while helping lead the team.

What you'll be doing:

• Deliver exceptional customer service and create memorable in-store experiences.
• Assist customers in finding the perfect footwear through professional fitting and product recommendations.
• Drive sales through strong product knowledge and confident add-on selling.
• Support the Store Manager with the day-to-day operations of the store.
• Assist in coaching and motivating the team to achieve daily and weekly sales targets.
• Maintain high standards of visual merchandising, presentation, and store cleanliness.
• Help oversee store operations during the Store Manager's absence.

What we're looking for:

• A positive attitude with excellent communication and customer service skills.
• Previous retail experience, ideally in a leadership or key holder role.
• Confidence in engaging with customers and building lasting relationships.
• A proactive approach with the ability to lead by example.
• Strong organisational skills and the ability to thrive in a fast-paced environment.
• Flexible availability, including weekends and late-night trading.

Why join Clarks?

• Join one of the world's most recognised footwear brands with over 200 years of heritage.
• Be part of a supportive and inclusive team environment.
• Receive ongoing training and development to support your career growth.
• Opportunities to progress within the business.

Enjoy generous staff discounts across our product range.
If you're passionate about retail, enjoy leading by example, and are ready to take the next step in your career, we'd love to hear from you.