24/7 Platform & Infra Operations Lead

Bureau of Meteorology; Melbourne; On-site; AUD 130,000 - 180,000; Full time

Job summary

The Bureau of Meteorology in Melbourne is seeking an experienced Infrastructure Lead to run a 24/7 mission-critical platform spanning compute, storage, virtualization, backup, and Linux systems. You will guide a multi-disciplinary Linux and infrastructure engineering team to ensure reliable service delivery.

The role emphasizes incident management, on-call leadership, and escalation for high-impact issues, plus end-to-end accountability across in-house and MSPs, governance, SLAs, and ISM

Qualifications

• Experience leading 24/7 mission-critical infrastructure teams.
• Strong incident management and on-call leadership.
• Knowledge of ITIL practices and ISM security frameworks.
• Ability to manage budgets and vendor contracts.

Responsibilities

• Lead operational management of a 24/7 mission-critical platform environment including compute, storage, virtualization, backup, and Linux systems.
• Provide technical and people leadership over Linux systems support and infrastructure engineering.
• Maintain platform availability through incident management, on-call leadership, and escalation for complex issues.
• Own end-to-end operational accountability for platform services across in-house teams and MSPs.
• Contribute to governance and service level management; oversee platform health, capacity, performance, and security per ISM.
• Collaborate across cloud, connectivity, HPC, and application teams to support integrated service delivery.
• Ensure lifecycle management of platform assets including patching, upgrades, and refresh.
• Manage vendor relationships, procurement, and contract management; oversee operational budget.
• Participate in Change Advisory Board and apply ITIL practices to drive maturity.

Skills

Linux systems

Incident management

People leadership

Vendor management

Tools

ITIL

Job description

The Bureau of Meteorology in Melbourne is seeking an experienced Infrastructure Lead to run a 24/7 mission-critical platform spanning compute, storage, virtualization, backup, and Linux systems. You will guide a multi-disciplinary Linux and infrastructure engineering team to ensure reliable service delivery.

The role emphasizes incident management, on-call leadership, and escalation for high-impact issues, plus end-to-end accountability across in-house and MSPs, governance, SLAs, and ISM