1 x APS6 Salesforce Administrator Environment & Release

Softtest Pays; South Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading tech company located in South Australia is seeking a Certified Salesforce Administrator with at least 2 years of experience in the Salesforce ecosystem. The role involves managing Salesforce configurations, collaborating with cross-functional teams for troubleshooting, and ensuring security compliance. Candidates must possess strong analytical skills, documentation abilities, and an ITIL Foundation Certification. This is an excellent opportunity for individuals enthusiastic about accessible design and development.

Qualifications

• Certified Salesforce Administrator with a minimum of 2 years experience within Salesforce eco-system.
• Strong understanding of Salesforce sharing and security (roles, profiles, permissions).
• Experience with Data Loader, Service Cloud and other Salesforce tools.
• Experience working with cross-functional teams for troubleshooting and incident resolution.
• Excellent analytical and problem-solving skills.
• Strong documentation and technical skills.
• ITIL Foundation Certification.

Responsibilities

• Manage Salesforce configurations and user permissions.
• Collaborate with teams for troubleshooting incidents.
• Ensure security compliance within the Salesforce platform.
• Document processes and maintain Salesforce documentation.

Skills

Permissions

Accessibility

Profiles

ITIL

Product Knowledge

Confluence

Scrum

Troubleshooting

JIRA

Security

Documentation

Design

Job description

Overview

Australian Citizens residing in Australia only respond.

Responsibilities

1. Certified Salesforce Administrator with a minimum of 2 years experience within Salesforce eco-system.
2. Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
3. Experience in Data Loader, Service Cloud and other Salesforce tools.
4. Experience of working with cross-functional teams and vendor partners for troubleshooting and incident resolution.
5. Excellent analytical, problem-solving skills, with attention to detail and quality.
6. Strong documentation and technical skills.
7. ITIL Foundation Certification and experience.
8. Experience with tools such as Jira and Confluence.
9. Strong understanding of Scrum/Agile methodologies.
10. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

Required Skills

• Permissions
• Accessibility
• Profiles
• ITIL
• Product Knowledge
• Confluence
• Scrum
• Troubleshooting
• JIRA
• Security
• Documentation
• Design