Wellness Hub Lead: Hospitality & Member Experience

at; Österreich; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A leading wellness brand in Austria is seeking an Assistant Hub Manager to help run a new fitness hub. You will support the Community Team to deliver exceptional member experiences and drive membership growth. Ideal candidates are natural leaders with a strong customer service background, who thrive in community-focused environments. This role offers opportunities for personal growth and a supportive team culture.

Leistungen

Complimentary Lifestyle Membership

Career progression opportunities

Supportive team culture

Professional development and leadership growth

Qualifikationen

• Experience in customer service, people leadership, studio or gym environments, or hospitality is highly regarded.
• Available for mornings, afternoons and weekends on a rotating roster.

Aufgaben

• Support the General Hub Manager in leading the Community Team.
• Drive a hospitality-led atmosphere and oversee daily operations.
• Lead onboarding and retention conversations.
• Conduct membership tours and consultations.

Kenntnisse

Leadership

Customer service

Communication

Organizational skills

Hospitality

Jobbeschreibung

A leading wellness brand in Austria is seeking an Assistant Hub Manager to help run a new fitness hub. You will support the Community Team to deliver exceptional member experiences and drive membership growth. Ideal candidates are natural leaders with a strong customer service background, who thrive in community-focused environments. This role offers opportunities for personal growth and a supportive team culture.